Microsoft Flight Simulator

Microsoft Flight Simulator

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KolpxMarine Aug 28, 2020 @ 11:52pm
Fatal error (D3D11 Renderer_Z)
hello everyone, from ysterday i have a problem with my MFS 2020, before everithig was good but now i have this one problem when i wont to load my Simulator from Stam

Fatal Error
Please make sure zour hardware is supported bz this application. Please refer to the ReadMe file.
(D3D11 Renderer_Z)

My pc
AMD Ryzen 5 3600
Rtx 2070 super
1 tb SSD m2 MvNe
16 gb Ram 3700

For two days everything was beautiful but from yerstarday i have this problem
I don't know how can i screen schot upload
Originally posted by opjose:
The Fatal error (D3D11 Renderer_Z) is a result of bad, missing or corrupt components in the Windows 10 DirectX & Driver installations.

SFC /SCANNOW as well as the DISM scan commands as administrator may help.

At worst you can download the latest Windows 10 installation media and perform an "in place" re-install of Windows that will preserve all of your programs, settings, etc. After doing this re-install the latest video drivers again too, then reboot and try again.
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Showing 1-13 of 13 comments
Freddy59 Sep 6, 2020 @ 2:08pm 
Hello

I have exactly the same issue with

GEFORCE RTX 2080 TI (driver 452.06)

Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 MHz, 4 cœur(s), 8 processeur(s) logique(s)

32Go ram

did you find any solution ?

best regards
gpk99 Sep 6, 2020 @ 2:32pm 
well,,,WHY aren't you guys doing some self-investigating with the WIN 10 admin tools and go take a peek at your EVENT VIEWER and it pinpoints your crash issue.....amazing huh???
Freddy59 Sep 8, 2020 @ 12:47pm 
Hello

thank you for your very good advice

here the error found in event viewer (repeatable each time I launch FS2020)
Échec 0x57 lors de d'extraction de l'état du runtime AppModel du package Windows.
Failed with 0x57 retrieving AppModel Runtime status for package Windows.

searching on the net did not found solutions for this issue up to now

sadly...

best regards...
opjose Sep 8, 2020 @ 8:37pm 
Freddy59

That is a "Windows Store" error.

Since the sim relies upon the Windows Store for the Xbox Live account and downloads your Windows Store must be working properly.

The author of this thread has indicated that this post answers the original topic.
opjose Sep 8, 2020 @ 8:41pm 
The Fatal error (D3D11 Renderer_Z) is a result of bad, missing or corrupt components in the Windows 10 DirectX & Driver installations.

SFC /SCANNOW as well as the DISM scan commands as administrator may help.

At worst you can download the latest Windows 10 installation media and perform an "in place" re-install of Windows that will preserve all of your programs, settings, etc. After doing this re-install the latest video drivers again too, then reboot and try again.
Freddy59 Sep 9, 2020 @ 11:57am 
Hello,

I've updated completly windows store ; it's surprising that even with steam windows store is needed...
I've try sevreal times sfc /scannow and DISM command
I'm not ready to try windows installation for now
I've read that this error is caused by an incompatibility between nvidia driver and last windows update (2004), maybe eplaining directX issue, other people with nvidia recent gpu having exactly the same issue

best regards
opjose Sep 9, 2020 @ 3:39pm 
I'm running Windows 10 2004 with the latest Nvidia drivers without any such issue.

You could try updating the Nvidia drivers, but the issue is with DirectX-11 on your machine that is part of Windows itself.

You could try the re-install/update to fix it as I mentioned.

You effectively already did that when you updated to 2004... btw: is your 2004 install COMPLETELY current?

igetbored90 Feb 16, 2021 @ 3:42pm 
I seem to have suddenly acquired this issue today even though i played the game perfectly fine at the weekend. When i tried to load the game in Safe Mode i got this fatal error code. From reading these replies it sounds as if Windows needs to be reinstalled? I just don't understand how it goes from working fine one day to getting a fatal error a couple of days later.
76561199160614912 Apr 17, 2021 @ 4:11am 
I have the same problem. Has anybody found the solution?
Maki Nishikino Apr 17, 2021 @ 4:28am 
Originally posted by lolodugin:
I have the same problem. Has anybody found the solution?

Have you tried what opjose suggested?
KolpxMarine Apr 17, 2021 @ 7:03am 
Originally posted by Maki Nishikino:
Originally posted by lolodugin:
I have the same problem. Has anybody found the solution?

Have you tried what opjose suggested?

Yes. The Fatal error (D3D11 Renderer_Z) is a result of bad, missing or corrupt components in the Windows 10 DirectX & Driver installations.
KolpxMarine Apr 17, 2021 @ 7:04am 
Originally posted by lolodugin:
I have the same problem. Has anybody found the solution?

You must update your DirectX oder Graffik Card Drivers
Rōnin Apr 17, 2021 @ 11:45am 
Had the same issue Today. I had to shut down my MSI Afterburner. Maybe that could help you guys.
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Date Posted: Aug 28, 2020 @ 11:52pm
Posts: 13