Microsoft Flight Simulator

Microsoft Flight Simulator

Statistiche:
The Game Is Rebooting My Computer
Hi all,

The game randomly reboots my computer while I'm playing, either after a load or during flight. I will just be flying with no indication of a struggle and then the computer will just reboot. No heat issues or anything.

My computer specs:

i9 9900k
32GB RAM @ 3200mhz
2080 ti

Is anyone else experiencing random reboots or know of a solution? This does not happen in any other game or software so I'm completely stumped.
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Visualizzazione di 1-15 commenti su 75
How is your PSU health? This game will push the power up.
Two thing to check. Ram and psu. If your computer is rebooting itself it is most likely a hardware error. And those are the two most common causes. Download something like memtest86 and check your ram. That is a free and simple test at least. This game pushes ram to the limit.
Ultima modifica da margalus; 25 ago 2020, ore 13:16
Messaggio originale di Talos:
How is your PSU health? This game will push the power up.
I believe my PSU health is fine. Flight Simulator is the only time I've experienced a reboot. No other game does that and I left my computer on all night reinstalling Flight Simulator and it did not reset once.
Messaggio originale di margalus:
Two thing to check. Ram and psu. If your computer is rebooting itself it is most likely a hardware error. And those are the two most common causes. Download something like memtest86 and check your ram. That is a free and simple test at least. This game pushes ram to the limit.
I'll run memtest and cinebench to see if anything happens. I just recently upgraded to the i9 9900k and new memory for this game.
I had the same symptoms when my PSU was beginning to fail (it was only a year or 2 old). It is very hard to diagnose because any error codes or crash logs can be misleading. All the systems (CPU, GPU, MEM, HD) get pushed extra hard and run out of spare wattage when running intensive games like MSFS. In a blink of an eye I was back at the boot screen.

Make sure you have the newest drivers for your hardware.

Do all the diagnostics you can, but if you aren't getting any solid answers then it's likely the power supply. It took mine 2-3 months of degrading before it finally kicked the bucket.

Good luck and God Speed.
Messaggio originale di Sheldon Black:
Messaggio originale di Talos:
How is your PSU health? This game will push the power up.
I believe my PSU health is fine. Flight Simulator is the only time I've experienced a reboot. No other game does that and I left my computer on all night reinstalling Flight Simulator and it did not reset once.

Leaving PC on all the time ide or downloading won't push that much that much power through the PSU. Installing can peg a cpu but in this case it wouldn't crash you. Running MSFS though will suck the juice. If it doesn't have enough to maintain the GPU it will crash every time. However I would also check memory too since you just upgraded.

When does it crash while during a flight or just loading up? When loading the CPU will peg 100 briefly but until you are actually flying the GPU will be relatively quiet. Once in the actual game world though the GPU will be pushing power and CPU too. Plus this game will use up to 32GB I think so maxing the memory controllers too.

One other thing I have seen lately is people crashing with their SATA controllers set to IDE instead of AHCI. Might be worth checking to see if your SATA is configured this way. It was the source of a crash bug in another game I was playing/testing for some time.
Ultima modifica da KWAiRT; 25 ago 2020, ore 14:54
Messaggio originale di Talos:
Messaggio originale di Sheldon Black:
I believe my PSU health is fine. Flight Simulator is the only time I've experienced a reboot. No other game does that and I left my computer on all night reinstalling Flight Simulator and it did not reset once.

Leaving PC on all the time ide or downloading won't push that much that much power through the PSU. Installing can peg a cpu but in this case it wouldn't crash you. Running MSFS though will suck the juice. If it doesn't have enough to maintain the GPU it will crash every time. However I would also check memory too since you just upgraded.

When does it crash while during a flight or just loading up? When loading the CPU will peg 100 briefly but until you are actually flying the GPU will be relatively quiet. Once in the actual game world though the GPU will be pushing power and CPU too. Plus this game will use up to 32GB I think so maxing the memory controllers too.

One other thing I have seen lately is people crashing with their SATA controllers set to IDE instead of AHCI. Might be worth checking to see if your SATA is configured this way. It was the source of a crash bug in another game I was playing/testing for some time.

Thanks for such an in-depth analysis. I ran Memtest64 and also Cinebench with no errors or crashes. Would that be enough to disrupt power?

With MSFS, it reboots at different times. Sometimes it's right after an airport finishes loading, sometimes it's when I've flown for 30 minutes, and sometimes it runs for 4 hours before rebooting. There is no other game that reboots my computer like this.

Other games I play: Squad, Escape from Tarkov, Insurgency Sandstorm, and Sea of Thieves.

If the PSU was failing I assume other programs/tasks would fail, unless it really only is MSFS that can push my PSU past its limit?
how many watts is it?
I've been experiencing the exact same thing on the exact same specs as you do.

But I found that it's a thermal issue. This game pushes 100% GPU usage which brings the temp up to 80-81 C throughout the game. Now it looks like your have thermal shutdowns to prevent the GPU from overheating, just like I do.

And it doesn't look like airflow is an issue because I've upgraded my case with a lot of room for air to flow, yet the temperature is still high. So it's definitely the GPU's thermal capacity that's the issue.

So what I did was to download the overclocking tool from my GPU manufacturer (Inno3D), and Underclock my GPU by around -250 MHz from the default stock speed, while also increasing the temperature target to 88 C.

Our GPU is powerful enough that underclocking it doesn't have an impact to our performance, but it keeps the GPU from overworking so much that it starts to overheat. At that clock speed and temperature limit. The GPU would be operating well within the safety margin that it won't trigger the safety reboot.
A few days ago mine went through a spell of rebooting my PC. Mine's an Intel I 9 7700K, RTX2070. PC is 1 year old. Mine kept rebooting when I was trying to add areas to my 100GB manual cache. It is set on my 240 GB SSD FS2020 installation disk. I also have a 100GB rolling cache on a 2GB SSD using the default location. Just before I created the cache I changed my power settings on my PC from Balanced to Performance. I changed my power settings back to Balanced, deleted my manual cache and reset my rolling cache back to the default of 8GB. My PC hasn't rebooted itself since. Not sure which one caused it but I just recreated both caches again to 100GB each so I'll see if it acts up again. MS2020 doesn't seem to like large caches regardless. I have tried a few times now and ran into trouble each time.
Those GPUs should be OK for 88c. So I'm not sure why it would shut down at 81c. (though I don't doubt Neo)

I have similar specs as the OP, but with a 2080S. And yes it is always 81c. I know Nvidia says 88 is fine, and most people want it lower than that, but having it shut down at 81c seems a bit aggressive.

Messaggio originale di Explorer:
. MS2020 doesn't seem to like large caches regardless. I have tried a few times now and ran into trouble each time.
Yeah was warning people about that. This has been a thing since alpha. Glad you got it sorted.
Ultima modifica da Moga CMDR; 25 ago 2020, ore 19:58
Messaggio originale di Sheldon Black:
If the PSU was failing I assume other programs/tasks would fail, unless it really only is MSFS that can push my PSU past its limit?

MSFS can push machines in a lot of ways, including unconventional ways that other games don't. Yes, it's using the GPU and CPU heavily, but those are not the only systems it's using heavily. I's pulling in map data over your internet connection (network card). It's also caching the data it downloads (RAM and disk drive / SSD). Many people may opt to use additional peripherals like flight sticks and pedals (USB).

. . . and this is being hailed as a graphical powerhouse, with even very high end systems struggling with 4K resolution.

. . . and this is a full flight simulation, which is different from the physics used in other games. Things that are a part of the simulation can include wind speed, temperature, density of atmosphere, moisture and rain, the aerodynamic forces on the aircraft, etc. It's not just bumping into objects like you have on other games.

Basically: While other games may use some systems of your PC heavily but not others during game play, MSFS is using almost every system aggressively - and using them in unconventional ways. This can indeed push your power supply more heavily than other games.
Ultima modifica da CobraA1; 25 ago 2020, ore 19:58
If you're able, dismantling your GPU and replacing the old thermal paste on the die does wonderful things for GPU temps that are too hot. My 2080ti was pushing past 84 C on full load (While playing Red Dead 2). When I put it back together with the new thermal paste, my temps under load went down about 10 degrees C.
For me, I could not install the game. PC died every time unpacking files. Figured out my SSD was overheating and causing system to fail. Put a fan on the ssd, not a problem since.
Messaggio originale di Guild Sweetheart:
Those GPUs should be OK for 88c. So I'm not sure why it would shut down at 81c. (though I don't doubt Neo)

I have similar specs as the OP, but with a 2080S. And yes it is always 81c. I know Nvidia says 88 is fine, and most people want it lower than that, but having it shut down at 81c seems a bit aggressive.

Messaggio originale di Explorer:
. MS2020 doesn't seem to like large caches regardless. I have tried a few times now and ran into trouble each time.
Yeah was warning people about that. This has been a thing since alpha. Glad you got it sorted.

It depends on the thermal limit that the manufacturer put in their GPU. Even though 88 C is fine by NVidia standards, other manufacturer can choose to put their own thermal limit to protect the GPU. By default my GPU will reboots at 82 C, which is why I have to raise the limit to 88 C manually using their OC software. and to underclock it to prevent it from reaching that hot.
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Data di pubblicazione: 25 ago 2020, ore 13:12
Messaggi: 75