Store Page
Microsoft Flight Simulator
All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

Microsoft Flight Simulator

Store Page
View Stats:
Global Achievements
Majickthyse Sep 9, 2021 @ 3:54am
Marketplace issues
Hi All,

Is anyone else finding that since World Update 6 the Marketplace is ripping us off? It takes the money from the Steam wallet and then tells us the transaction has failed.

Sometimes restarting the sim resolves it, sometimes it doesn't.
< >
Showing 1-15 of 40 comments
★Macman★ Sep 9, 2021 @ 7:45am 
Make sure STEAM OVERLAY is ON only for transactions & snapshots else keep it off for best fps & especially VR.
#1
Majickthyse Sep 9, 2021 @ 9:08am 
Originally posted by Macman:
Make sure STEAM OVERLAY is ON only for transactions & snapshots else keep it off for best fps & especially VR.
Yes Steam overlay was on.
#2
John W Sep 9, 2021 @ 9:11am 
I just submitted a ticked for a failed transaction for a purchase I tried to make yesterday. I asked them to look at this transaction failed issue as it happens EVERY time I make a purchase. I didn't have this issue when the sim first came out but over time it developed.
#3
Marcellus Sep 9, 2021 @ 9:23am 
Same here.
1.Saturday I bought the DLC the transaction was faild, they takes my money from the Steam Wallet.
2.Sunday I´ve made a Zendesk Ticket.
3.Yesterday I´ve got my DLC.
Last edited by Marcellus; Sep 11, 2021 @ 12:22pm
#4
tolmheim Sep 9, 2021 @ 9:32am 
Yup. Happened to me yesterday! Ticket to Zendesk is now in the works.
#5
John W Sep 10, 2021 @ 7:15am 
So today I received the update to my ticket advising that the airport has been added to my content. They also advised that I am to do this to avoid this issue in the future:
"To prevent this issue from happening again, please do the following when purchasing content from the Marketplace:
• Close Microsoft Flight Simulator
• Add Funds to your Steam Wallet
• Launch Microsoft Flight Simulator
Go to the Marketplace, and purchase your content with the Wallet Balance."

I replied that their suggestion was unacceptable to me as I cannot add the exact amount of the purchase to my steam wallet and would therefore always have to add more money than was required with no way to transfer the money from the steam wallet back to my credit card.

So here is a question. Say I want to make a marketplace purchase. Could I start the transaction by selecting the "Buy" button instead of the "Buy and Download"? Then when the add funds to steam wallet popup comes up I could add the exact amount of the purchase to the steam wallet. Then close the simulator and close out the wallet popup. Go back and make sure that the exact amount is in the steam wallet. Then start the simulator and do the Buy again and authorize the transaction? Would that work? Has anyone tried that?
#6
John W Sep 10, 2021 @ 8:14am 
So I just tried my idea. Went into fs2020, selected the Peter O. Knight airport and selected Buy. Added the exact funds to my steam wallet and then closed out. Cancelled the transaction and exited FS2020. Checked my steam wallet and saw the exact amount for the purchase in the wallet. Started FS2020, selected the airport and Buy, authorized the transaction and guess what. Yep "Transaction Failed". What a piece of garbage.
Last edited by John W; Sep 10, 2021 @ 8:16am
#7
John W Sep 10, 2021 @ 8:32am 
I have a question. Does the transaction fail because it's for the exact amount of the purchase which is in the steam wallet? And if there is more money in the steam wallet than the purchase would the transaction go through? Either way this is a really bad system as you would have to spend more money and leave the excess in your steam wallet which doesn't get used as I would only use the steam wallet for FS2020 purchases. Guess I just need to give up on the crappy marketplace.
#8
Summer Sep 10, 2021 @ 9:16am 
Leftover money in your Steam wallet is automatically applied to anything else you buy on Stream in the future. It's like putting money on a store gift card. It's good for anything in the Steam store, not just the MSFS marketplace. I have no problem with this system.
#9
John W Sep 10, 2021 @ 9:24am 
Originally posted by OTG Summer:
Leftover money in your Steam wallet is automatically applied to anything else you buy on Stream in the future. It's like putting money on a store gift card. It's good for anything in the Steam store, not just the MSFS marketplace. I have no problem with this system.
So say I have a few dollars in my steam wallet and want to purchase something that costs more than what is in the wallet. Does the purchase take the money out of my steam wallet and charge my credit card for the remaining amount?
Last edited by John W; Sep 10, 2021 @ 9:24am
#10
Rever Sep 10, 2021 @ 9:30am 
Originally posted by John W:
Originally posted by OTG Summer:
Leftover money in your Steam wallet is automatically applied to anything else you buy on Stream in the future. It's like putting money on a store gift card. It's good for anything in the Steam store, not just the MSFS marketplace. I have no problem with this system.
So say I have a few dollars in my steam wallet and want to purchase something that costs more than what is in the wallet. Does the purchase take the money out of my steam wallet and charge my credit card for the remaining amount?
Yes if there isn't enough for the purchase it, will ask for a second payment method for the difference.
#11
John W Sep 10, 2021 @ 9:36am 
Originally posted by Rever:
Originally posted by John W:
So say I have a few dollars in my steam wallet and want to purchase something that costs more than what is in the wallet. Does the purchase take the money out of my steam wallet and charge my credit card for the remaining amount?
Yes if there isn't enough for the purchase it, will ask for a second payment method for the difference.
OK, thank you for that information. It's still a screwy way to make purchases. I just wish it would work the way it's supposed to and let me purchase by adding the exact amount to the steam wallet, authorizing the payment and then have the transaction go through. It worked that way when the sim first came out but it doesn't now.
#12
Baba Bomba Sep 10, 2021 @ 12:35pm 
Originally posted by Marcellus:
Same here.
1.Saturday I bought the DLC the transaction was faild, the takes my money from the Steam Wallet.
2.Sunday I´ve made a Zendesk Ticket.
3.Yesterday I´ve got my DLC.

Had almost the same yesterday.
I bought on Marketplace, then it took my money, and that,s about it....
Then about 10-15 minutes later it suddenly notified me that i bought the dlc and i could acces it.

I know what you,re feeling...
Last edited by Baba Bomba; Sep 14, 2021 @ 6:01pm
#13
John W Sep 10, 2021 @ 12:44pm 
Originally posted by Black Devil:
Originally posted by Marcellus:
Same here.
1.Saturday I bought the DLC the transaction was faild, the takes my money from the Steam Wallet.
2.Sunday I´ve made a Zendesk Ticket.
3.Yesterday I´ve got my DLC.

Had almost the same yesterday.
I bought on Marketplace, then it took my money, and that,s about it....
Then about 10-15 minutes later it suddenly shoed that i bought the dlc and i could acces it.

I know what you,re feeling...
Did you get a transaction failed or transaction pending message?
#14
Baba Bomba Sep 10, 2021 @ 12:46pm 
Originally posted by John W:
Originally posted by Black Devil:

Had almost the same yesterday.
I bought on Marketplace, then it took my money, and that,s about it....
Then about 10-15 minutes later it suddenly shoed that i bought the dlc and i could acces it.

I know what you,re feeling...
Did you get a transaction failed or transaction pending message?

Yes i did got an transaction failed error.
#15
< >
Showing 1-15 of 40 comments
Per page: 1530 50

Microsoft Flight Simulator > English - General Discussions > Topic Details
Date Posted: Sep 9, 2021 @ 3:54am
Posts: 40

Discussions Rules and Guidelines