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One potential fix that is Steam sided and only happens with some games - make sure the controller is on and detected by Steam -BEFORE- you launch the game. No idea if that will help, and you may have already tested that without even realizing it, but it's something to try. :)
That's odd, I'm using an 8BitDo (Sn30 Pro2) with no issues. See my above comment for how I get it to work.
Thanks for the tip! Hope this works for some people. I have tried this myself though and not a fix :( I think its a game issue rather than a steam one, Devs have said they will add a way to manually select controller in-game so hoping that this fixes the issue!!
Still not working with the update :( Cant see anything in game either. Works fine for other steam games
On pc I've fixed this issue by manually deleting the controller config in the files. https://youtu.be/o6LB9oLFHV4?t=194
I don't know why but it's always worked, so it's worth a try for those having issues.
I really wish developers would prepare their games for working with the Steam Input API, since it makes it way easier to support more controller brands than base input-handling systems like SDL/SFML/GLFW/etc handle.