I need some tech help. I can't go past the title screen.

[ThatOneRandomGuy06]

As the post title says, I can't go past it. Just says, "Error occurred. Returning to title."
I have reinstalled the game twice, disable my windows defend for a bit, verify files, run as admin, run with dx11, and I'm out of ideas. Anyone here got idea what I'm dealing with? One person in a discord says it cause I am using a wifi extender and not a line. Unfortunately, its not a option to run a line to the router atm. Also, there no error code either, the error is word for word what I quoted.

[Karsing]

Best to put in an official support ticket:
🇺🇸 support.bandainamcoent.com/s/
🇪🇺 service-en.bandainamcoent.eu

[ThatOneRandomGuy06]

Originally posted by Karsing:

Best to put in an official support ticket:
🇺🇸 support.bandainamcoent.com/s/
🇪🇺 service-en.bandainamcoent.eu

I did already but they are taking their time atm.......

[The Dess 2023 GOTY Edition]

Originally posted by ThatOneRandomGuy06:

Originally posted by Karsing:

Best to put in an official support ticket:
🇺🇸 support.bandainamcoent.com/s/
🇪🇺 service-en.bandainamcoent.eu

I did already but they are taking their time atm.......

yooo, am getting the same exact error. Currently doing a file integrity check on the installation to see if anything improves.

[Chibi]

restart steam, maybe isn't connecting to steam account to login online

[The Dess 2023 GOTY Edition]

Originally posted by ThatOneRandomGuy06:

As the post title says, I can't go past it. Just says, "Error occurred. Returning to title."
I have reinstalled the game twice, disable my windows defend for a bit, verify files, run as admin, run with dx11, and I'm out of ideas. Anyone here got idea what I'm dealing with? One person in a discord says it cause I am using a wifi extender and not a line. Unfortunately, its not a option to run a line to the router atm. Also, there no error code either, the error is word for word what I quoted.

Also quick question, is your game installed on your c: drive or a different storage volume?

[ThatOneRandomGuy06]

Originally posted by The Dess 2023 GOTY Edition:

Originally posted by ThatOneRandomGuy06:

As the post title says, I can't go past it. Just says, "Error occurred. Returning to title."
I have reinstalled the game twice, disable my windows defend for a bit, verify files, run as admin, run with dx11, and I'm out of ideas. Anyone here got idea what I'm dealing with? One person in a discord says it cause I am using a wifi extender and not a line. Unfortunately, its not a option to run a line to the router atm. Also, there no error code either, the error is word for word what I quoted.

Also quick question, is your game installed on your c: drive or a different storage volume?

Sorry for the late reply. It's in a SSD, I have done like everything possible. It could be the CPU?( Customer Support said it), but it could run BG3 fine. Plus, I have tested the game on two other PC Cafes and it works like a charm. However, It might be something with my computer. Yesterday I bought and tried to play bladestorm nightmare, a old game, but it gave me a "a error occurred ," as well!? I'm going to take my PC to Mirco Center and hopefully I could have someone help me out here

[ThatOneRandomGuy06]

Originally posted by The Dess 2023 GOTY Edition:

Originally posted by ThatOneRandomGuy06:

As the post title says, I can't go past it. Just says, "Error occurred. Returning to title."
I have reinstalled the game twice, disable my windows defend for a bit, verify files, run as admin, run with dx11, and I'm out of ideas. Anyone here got idea what I'm dealing with? One person in a discord says it cause I am using a wifi extender and not a line. Unfortunately, its not a option to run a line to the router atm. Also, there no error code either, the error is word for word what I quoted.

Also quick question, is your game installed on your c: drive or a different storage volume?

Best i did was hard reset my pc, even after getting a new CPU, it still didn't work....

[The Dess 2023 GOTY Edition]

Originally posted by ThatOneRandomGuy06:

Originally posted by The Dess 2023 GOTY Edition:

Also quick question, is your game installed on your c: drive or a different storage volume?

Best i did was hard reset my pc, even after getting a new CPU, it still didn't work....

Hey dude! Tracked this post down to let you know that I refunded the game, still couldn't play it.

BUT, to get past the title screen I had to remove my "Spybot Search and Destroy" security software. It seems that the Easy Anti Cheat system has an issue with it.

I got past the title screen but had another issue; the intro sequence was literally running at 8 FPS, some research online and one of the responses from a Bandai Namco support tech told me that the game had defaulted to using my on board AMD graphics card which is no wear suited to playing a game like this. I did some more research then tweaked the game with Windows itself to force it into using my discrete Nvidia RTX 4060 GPU.

The issue still was not resolved, the intro sequence was still slow as faq and I then got an error message saying that the game was shutting down because my graphics card didn't have enough video memory. It was at this point I tapped out.

My Omen HP 15 laptop can run Helldivers 2, Space Marine 2, Doom 2016 and almost any heavy game I have thrown at it save for Synduality. Perhaps the game needs more optimization but I ain't waiting around for it after paying full retail price. I have since refunded but thought to let you know of how I got past the title screen, so you may have more luck and enjoyment of the game than I ever did.