Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
We're sorry to hear you're having this issue!
So we can ensure you have the best connection, can you please follow the steps in the links below, and reach out to your ISP to open your NAT?
Troubleshooting Network Connectivity
Clear download cache
Flush your DNS Cache[www.whatsmydns.net]
Can you please ensure your NAT (Network Address Translation) is set to Open or Moderate? You will need to contact your ISP or router manufacturer for information on how to perform these steps.
If you are still experiencing connection issues after performing the steps in the links above and opening your NAT. Can you please tell us the following information?
- What country are you currently living in?
- Steam Download Region (Steam Settings, Downloads)
- What is your internet speed? Internet Speed Test[www.speedtest.net]
- Are you using a VPN?
- What is your NAT set to?
We look forward to hearing back from you.Regards,
Team17 Support
2- Istanbul, Turkey
3- Download: 34.48 mps / Upload: 7.52 mbps
4- No, i am not using vpn
5- Open
Thanks for getting back to us.
Did you also try the steps given in the links?
Did these help at all?
Get back to us when you can.
Regards,
Team17 Support
Thanks for your reply.
We will continue support through email so as not to repeat the same solutions.
Thank you!
Regards,
Team17 Support
Maybe it's a server issue and not us?