Error Code E005-5

[OldManEdward]

I just purchased the game to play with my friend online with my other friend playing locally, however, any time I attempt to start online from the menu to add my online friend it comes up with a message along the lines of "unable to connect to network" with the code E005-5 next to it. I have tried enabling cross platform play which opens the T17 tab, we added each other as friends and tried both her and I hosting, mine does what I mentioned above when I try and when I try and connect to her it says connecting for approx. 30 seconds then says error E005-4.

I have cleared the download and the DNS cache.

I have tried uninstalling and reinstalling the game.

I have tried validating the files multiple times.

None of these worked.

Any help is appreciated, thank you.

[Team17_Assistance]

Greetings OldManEdward,

Sorry to hear that this is happening - can you please confirm the location (country) of all players in the party and what devices they are using? (Steam, Switch, etc.)

Regards,

Team17 Support

[OldManEdward]

All players are within the UK and we were all on Steam.

Thanks.

[THE BEST FALL]

Originally posted by OldManEdward:

I just purchased the game to play with my friend online with my other friend playing locally, however, any time I attempt to start online from the menu to add my online friend it comes up with a message along the lines of "unable to connect to network" with the code E005-5 next to it. I have tried enabling cross platform play which opens the T17 tab, we added each other as friends and tried both her and I hosting, mine does what I mentioned above when I try and when I try and connect to her it says connecting for approx. 30 seconds then says error E005-4.

I have cleared the download and the DNS cache.

I have tried uninstalling and reinstalling the game.

I have tried validating the files multiple times.

None of these worked.

Any help is appreciated, thank you.

Same problem here. Online Multiplayer doesn't work. I'm from Brazil and my friends too. I can't play online or remote play together. The game doesn't work even uninstaling and reinstaling and validating the game. I bought overcooked 1, 2 and all u can eat is the only game doesn't working.

[Team17_Assistance]

Greetings all,

We have passed this information for our developers to investigate further to see if there is something on our side that might be causing it - in the meantime, please do share any relevant updates that might help to identify a solution.

Regards,

Team17 Support

[cCyPhErSs]

Hace un tiempo tengo problemas para jugar con mis amigos de forma online, yo uso PC y ellos PS4, al aceptar la invitación luego de un momento de carga salta el mensaje "no es posible unirse a la partida... E005-4" he probado todas las soluciones que dan en los distintos hilos, y nada funciona.

Al principio, cuando compramos el juego si fue posible jugar de este modo, pero creo que luego de la ultima actualización ya fue imposible.

[Team17_Assist]

Hi cCyPhErSs,

Sorry to hear you're also having this issue.

Can you please also confirm the location (country) of all players in the party?

Get back to us when you can.

Regards,
Team17 Support

[cCyPhErSs]

Originally posted by Team17_Assist:

Hi cCyPhErSs,

Sorry to hear you're also having this issue.

Can you please also confirm the location (country) of all players in the party?

Get back to us when you can.

Regards,
Team17 Support

Vivimos en Chile, si necesitan mas detalles quedo atento ;)

[Team17_Assist]

Hi cCyPhErSs,

Thanks for confirming that for us.

We've passed this across to the team for further investigation.
Apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

[jasper85]

I just purchased the game "Overcooked! All You Can Eat". However, most of the times its quite disappointing with the glitching, my character seems to get distorted and disappearing, re appearing in different locations, mostly making me fall in the pits and have to wait to respawn, if it doesnt freeze. I'm using my pc to play this game. The Internet connection works well and fine once I switched to other game.

[Team17_Assistance]

Greetings jasper85,

Sorry to hear that this is happening - would it be possible to see your system information so that we can try to help? To do this:

1. Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
   
2. Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
   
3. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it, http://textuploader.com or http://freetexthost.com
   
4. Copy the link to your post

Regards,

Team17 Support

[jasper85]

Hi Team 17,

I had followed the instruction to extract my system information using justpaste.it and the link attached as below for your checking:

https://jpst.it/2zy08

[jasper85]

https://jpst.it/2zy08

[jasper85]

Sorry the link removed automatically by the post itself. Please advise on how to share the link to show my system information.

[Team17_Assistance]

Greetings jasper85,

Can you send it to us directly at https://support.team17.com/?

Regards,

Team17 Support