Controllers not working

[Deus]

Hey, just baught this to play with my gf, and the second controller doesn't connect (xbox one controllers). I might have to refund this. Any hope we can get a fix? Or is it a linux thing only (I could install it with proton if that's the case). Thanks.

Edit: A user confirmed this functionality works on Windows but not Linux (steam deck is linux). Added report to ProtonDB https://www.protondb.com/app/1243830

[Texas]

How many years do you need to fix this issue? This is a multiplayer game, and not being able to use two controllers is something you should take more seriously. Seems like you don't care..

[Team17_Assist]

Hi both,

Thanks for getting in touch with us.

The steps recommended quite often resolve many controller issues which is why we ask players to try them. We can also rule them out as a cause or solution.

Can you please confirm for us what controller(s) you're using, if you've tried the steps already we can share your reports with the team to take a look into.

We look forward to hearing from you.

Regards,
Team17 Support

[Texas]

Publicado originalmente por Team17_Assist:

So if you know what controller I am using you can solve this problem? You have known about this problem for over two years, at least, and you have not solved it yet. This should be a easy fix for Team17, instead you keep asking about data, so people are getting the feeling of being heard.. without doing anything. You have known about this issue for over two years !!

[Team17_Assist]

Hi -CN-Texas,

Thanks for your reply.

We ask for this information so that we can correctly share this with the team so that they can see which controllers are experiencing the issues.

We'll be unable to share your report with them without this information as we will not be able to confirm to them which controller(s) you're using and experiencing the issue with.

Please do let us know so that this can be shared and looked into.

Regards,
Team17 Support

[matxbb]

For anyone that struggled with possibly related issues, I'll leave this here:

My controllers (Dualshock 4) were not working at all when connecting via Bluetooth (using Steam compatibility mode for the controller). I was, however, running Overcooked 2 as an admin* (in Windows 10). By not starting it as admin, the controllers started to work again normally via Bluetooth, but then other unrelated problems showed up.

--> The solution was to run Steam itself as admin, as well as Overcooked 2. Then, controllers work normally via Bluetooth and I have no other problems.


* This was a workaround (provided by Team17) for problems with creating a crossplay session.

[JivinJoel]

Publicado originalmente por Deus:

Hey, just baught this to play with my gf, and the second controller doesn't connect (xbox one controllers). I might have to refund this. Any hope we can get a fix? Or is it a linux thing only (I could install it with proton if that's the case). Thanks.

Edit: A user confirmed this functionality works on Windows but not Linux (steam deck is linux). Added report to ProtonDB https://www.protondb.com/app/1243830

Still waiting for a reply. I would love to play this coop using my steamdeck. Please don't ask me for data. You've got it. Just sort it. Thanks.

[Team17_Service]

Hey JivinJoel,

Thanks for getting in touch with us.

Just to confirm, you want to play with two local players on your Steam deck and the second controller isn't connecting?

Can you please confirm which controllers you are attempting to play with and if you are using Bluetooth or USB to connect them to the Steam Deck?

Thanks in advance for any further information you can provide - get back to us when you can.

Regards,
Team17 Support

[Deus]

I would say yes to all the above. I would also test for differences like USB connection. Seems standard :P

[Team17_Assist]

Hi Deus,

Thanks for getting back to us.

Are you still experiencing an issue with controls?

Get back to us when you can.

Regards,
Team17 Support

[thibxaud]

Hello, I'm on Mac and I have can't use my controller, any advice ? Regards

[Team17_Service]

Hey thibxaud,

Thanks for getting in touch.

Can you please confirm what controller you are attempting to use?

Get back to us when you can.

Regards,
Team17 Support

[derekwilliamb]

I’m using 2 “8bitdo pro 2” controllers. Mac m1 8gb….disabled steam controller and nothing until I press space bar, so I enabled steam using one of the mapped layouts, not my favorite pick because in the tutorial it’s all keyboard buttons. So when connecting both controllers the directionals will go extra times when moving to select an option. also happens on one player when disabling steam input so I have to use the mapped layout. I’ve never experienced this before with other games, hope you all find the bug and correct it. Cheers

[Team17_Service]

Hey derekwilliamb,

Thanks for getting in touch with us.

Just to confirm, when the Steam settings are set correctly (Steam Input 'Generic' is enabled), player 1's controller works but after connecting the second controller, the inputs start changing directions and moving around on their own?
When playing single-player, the controller only works with Steam Input disabled?

Get back to us when you can.

Regards,
Team17 Support

[OkamiJ7]

3 years later and this error still remains in this game, doesn't recognize controllers, steam in big picture recognize without any problem but this game nothing.... 3 years

[Youbie]

What a shame, exactly the same issue has been explained for 3 years ! Fix it or refund the game, that s not acceptable