Cannot sign in

[zè libereso]

I thought I was going to come back and play after a break but now I am unable to log into my account. I recover my password, enter the temp code and it sits in loading until it returns to the log in prompt at start.

I have tried every account I have with microsoft, outlook to other providers and nothing works. Anyone have a solution to this?

[countgrey]

This is pretty common with both Infinite and the MCC - there's something screwy with how Microsoft/Halo Studios programmed the retention and retrieval of XBL login credentials.

https://support.halowaypoint.com/hc/en-us/articles/4411142084628-Cannot-Sign-in-to-Halo-Infinite-on-Steam-Stuck-in-a-Sign-in-Loop

Basically, your operating system stores your login credentials, and sometimes it fails to use the right credentials when trying to login. Even if you put in all of your info correctly, the program reverts to the stored bad credentials, which is frustrating. The methods in the link above help clear that data out so that the next time you try to sign in, your info won't be confused with the old data. It's worth noting that your Credentials are stored separately from you game's files, so verifying your game files will not fix the issue, and neither will reinstalling the game.

For Linux via Proton go to steamapps/compatdata/1240440/pfx/ and move or delete the .reg files (they store registry entry's and the cred data). This will have the same effect as clearing out your old credentials via the method linked above. For Steam Deck, you will find these files somewhere on your Steam Deck in a similarly named folder.

I highly recommend first logging into the XBox website to confirm your account information is correct, as well as your account not being on lockdown because someone tried to hack it or you entered the wrong info too many times. Some people have had to provide a phone number to enable 2FA. Once you've confirmed that there's no issue with your login info, then you can remove the bad stored credentials that your PC keeps trying to use.

You do not need to make a new account. You just need to clear the old credentials so that the new ones will be the only credentials available when your operating system searches for XBL credentials. The fix only takes less than 1 minute if you know what you're doing, otherwise it could take you 3-5 minutes.

[Dicicco]

O have a steam deck, and o dont know off the folders are the same in the Linux System. Even the credencial Manager program doesn’t exist. Is there any way o can get it to works só o can play again?