stuck at loading screen

[Bzleyy]

It has been days now and no fix. lol

[countgrey]

There are 2 most likely issues here, with different solutions. One of them is an EAC error (which has been an ongoing issue for months) and the other is a XBoxLive (XBL) Credential issue which was first noted and fixed years ago. The link below will walk you through the 2 fixes, which works for both Infinite as well as the MCC.

https://support.halowaypoint.com/hc/en-us/articles/4411142084628-Cannot-Sign-in-to-Halo-Infinite-on-Steam-Stuck-in-a-Sign-in-Loop

[TG1 Jonah]

This one worked for me:

//Possible workaround 2: Remove Halo Infinite sign in credentials

1. In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.
   
2. Select Windows Credentials.
   
3. Scroll down to the section labeled Generic Credentials.
   
4. For every item that has "Xbl|2043073184" in the title:
   Click on the item to expand it
   
5. Select Remove
   Confirm you wish to delete that item

Launch Halo Infinite and check to see if the sign-in process has started from the beginning.
Note: This may sign you out of most or all Xbox network sign-ins on your PC.

[CIA shot JFK]

Originally posted by TG1 Jonah:

This one worked for me:

//Possible workaround 2: Remove Halo Infinite sign in credentials

1. In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.
   
2. Select Windows Credentials.
   
3. Scroll down to the section labeled Generic Credentials.
   
4. For every item that has "Xbl|2043073184" in the title:
   Click on the item to expand it
   
5. Select Remove
   Confirm you wish to delete that item

Launch Halo Infinite and check to see if the sign-in process has started from the beginning.
Note: This may sign you out of most or all Xbox network sign-ins on your PC.

THANK YOU SO MUCH!!! This fixed the issue for me.