stuck at title screen

[xValery]

every time the game loads, after getting past the press enter screen, the loading never loads at all, leaves me blank with the blue halo background and I did everything I could to try and fix it but nothing is working,

[Lambda-Crusher [GER]]

Same Here...

[TooLeY]

I am experiencing this issue also! Been trying to figure it out all morning..

[Lambda-Crusher [GER]]

Here is the Solution:
Link

It just worked for me.

[Tairon]

This works:
In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.
Select Windows Credentials.
Scroll down to the section labeled Generic Credentials.
For every item that has "Xbl|2043073184" in the title:
Click on the item to expand it
Select Remove
Confirm you wish to delete that item
Launch Halo Infinite and check to see if the sign-in process has started from the beginning.
Note: This may sign you out of most or all Xbox network sign-ins on your PC.

[󠀡󠀡]

Lets wait for next update to break the game again, like any other update. We love the loadscreen!

[countgrey]

There are 2 most likely issues here, with different solutions. One of them is an EAC error (which has been an ongoing issue for months) and the other is a XBoxLive (XBL) Credential issue which was first noted and fixed years ago. The link below will walk you through the 2 fixes, which works for both Infinite as well as the MCC.

https://support.halowaypoint.com/hc/en-us/articles/4411142084628-Cannot-Sign-in-to-Halo-Infinite-on-Steam-Stuck-in-a-Sign-in-Loop

Basically, your operating system stores your login credentials, and sometimes it fails to use the right credentials when trying to login. Even if you put in all of your info correctly, the program reverts to the stored bad credentials, which is frustrating. The methods in the link above help clear that data out so that the next time you try to sign in, your info won't be confused with the old data. It's worth noting that your Credentials are stored separately from you game's files, so verifying your game files will not fix the issue, and neither will reinstalling the game.

For Linux via Proton go to steamapps/compatdata/1240440/pfx/ and move or delete the .reg files (they store registry entry's and the cred data). This will have the same effect as clearing out your old credentials via the method linked above. For Steam Deck, you will find these files somewhere on your Steam Deck in a similarly named folder.

[GlizzyGod]

Originally posted by Bathory:
My thoughts:
Set Steam to offline and restart Steam. Won't fix the problem, but it'll let you know it's an issue connecting to the server.
Verify game files of Halo Infinite (edit someone already said this. Oh well). It's good idea to do a full restart of your PC once Steam's finished fixing the files. You know it's a full restart if you go into task manager and the uptime is only a few minutes.

thanks guys

so none of your suggestions were the solution though very much appreciated, even tried reinstalling but to no avail, HOWEVER, the solution was to delete the login credentials in windows settings which fixed the problem.

In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.
Select Windows Credentials.
Scroll down to the section labeled Generic Credentials.
For every item that has "Xbl|2043073184" in the title:
Click on the item to expand it
Select Remove
Confirm you wish to delete that item
Launch Halo Infinite and check to see if the sign-in process has started from the beginning.
Note: This may sign you out of most or all Xbox network sign-ins on your PC.

[lastlink]

The issue mentioned seems to be conflicting entries in credentials manager > windows credentials for halo infinite and halo master chief collection (mcc). I've written a PowerShell script that auto removes them. https://gist.github.com/lastlink/c841c521d950191c7bce721b448e3068. Login then will re-prompt when opening the game. Have to run again if you switch from halo infinite to mcc.