Game wont get past loading screen

[MrReaper2020]

Fix

[The Weasel]

Contact them
https://support.halowaypoint.com/hc/en-us

For nvida graphic cards
Before attempting this below, make sure you did the following check bios and your drivers and windows make sure they have the latest version.

1. In the search box on the taskbar, type Create a restore point, and select it from the list of results.

2. On the System Protection tab in System Properties, select Create.

3. Type a description for the restore point, and then select Create > OK. You can also see the following link for details : https://support.microsoft.com/en-us/windows/create-a-system-restore-point-77e02e2a-3298-c869-9974-ef5658ea3be9

Then

Use the clean up tool and update the Graphics driver version
• Download the NVIDIA Cleanup Tool (CleanupTool.exe) from link https://developer.nvidia.com/cleanup-tool
• Once download, (Right click the file and ‘Run as administrator).
• Click ACCEPT to accept the End User License Agreement.
• Click Yes at the confirmation prompt.
• Removing Drivers, Application and Utilities. This progress dialog appears.
• Click ok at the completion dialog to close the dialog.
• Reboot the system after the Driver cleanup and then download/install your latest graphics card driver.

Or contact Nvidia.

Is your bios up to date by checking your motherboard website?

If not you would need a USB format the USB to fat 32 then download it then put it on the USB and plug it in to your PC and update.

Make sure all your drivers are up to date

Make sure windows is up to date

Also make sure you actually meet the requirements by using https://www.pcgamebenchmark.com/halo-infinite-system-requirements

Could be over heating go to bios and change your fan speed for cpu or graphics card or both.

Check to see if you have any mini dumps by clicking c drive then windows then mini dumps

This helps you narrow down the issue, then get WinDpg from the Microsoft Store, open WinDpg, and make sure to run as an admin. Click file, then go to file explorer.

use windpg on the mini dump file. Click analyze, and then when it is done, Failure bucket ID is what you're looking for.

[Zay]

yes same for me its stuck on press enter to play

[grimr]

if you have not figured it out, once again current nvdia drivers do not work with halo infinite ergo we have to wait til nvdia does the next update. In the meantime, reinstall an older version that works with halo infiinite.

[Jimmy Dean®]

Nvidia driver 565.90 still crashes October 4 2024- i recommend driver rollback to 561.09 or 560.94 from nvidia's website

[Vmkim]

I have the NVIDIA driver 565.90, and it crashed. I went to Steamapps\common\Halo Infinite\game and accessed the properties of HaloInfinite.exe. Under compatibility, I selected "Run this program in compatibility mode for Windows 8," disabled fullscreen optimizations, and set it to run as an administrator. The game loaded successfully. Afterward, I left only fullscreen optimizations disabled, and even after restarting the pc, it still loads with no problem.If it doesn't help launch thru the exe not steam for the first time.

[grimr]

Originally posted by Jimmy Dean®:

Nvidia driver 565.90 still crashes October 4 2024- i recommend driver rollback to 561.09 or 560.94 from nvidia's website

just do it like he says. This has alrdy happened before and that's how it was fixed last time. If only 343 cared a little more for their game then nvidia wouldn't have to do this.

[Robmo]

damn, this is an issue, again!

[War Wolf]

if its the bug where you hit enter at the loading screen and nothing happens,
Try this fix from halo waypoint:

1) In the Windows Search bar, enter "Credential Manager", and select Credential Manager to open it.
2) Select Windows Credentials.
3) Scroll down to the section labeled Generic Credentials.
4) For every item that has "Xbl|2043073184" in the title: should be about 5-10 entries
Click on the item to expand it
Select Remove
Confirm you wish to delete that item
5) Launch Halo Infinite and check to see if the sign-in process has started from the beginning.
Note: This may sign you out of most or all Xbox network sign-ins on your PC.

[nepumax]

Originally posted by War Wolf:

if its the bug where you hit enter at the loading screen and nothing happens,
Try this fix from halo waypoint:

...

This is the way.

[FandorNando]

Nothing is working... not rolling back the drivers, not the Credential Manager ♥♥♥♥, nothing. just crashing at the loading white bar or at the enter to play, but hey, we got 3rd person mode

[Warok]

yea doesnt work for me anymore. Only difference is I don't care. Not going to play this crap

[wingatk]

Originally posted by Vmkim:

I have the NVIDIA driver 565.90, and it crashed. I went to Steamapps\common\Halo Infinite\game and accessed the properties of HaloInfinite.exe. Under compatibility, I selected "Run this program in compatibility mode for Windows 8," disabled fullscreen optimizations, and set it to run as an administrator. The game loaded successfully. Afterward, I left only fullscreen optimizations disabled, and even after restarting the pc, it still loads with no problem.

Thank you so much for this. Disabling fullscreen optimization seemed to fix it for me. Strange thing is the game worked fine a few days ago but the recent Halloween update did something that kept crashing my game to desktop within several seconds after I get into the game and menus and all.