Halo Infinite

Halo Infinite

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mil Mar 9, 2023 @ 11:35am
Halo wont launch
Since the update steam don't let me open halo. When I start the game there isn't showing eney error.
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Showing 1-9 of 9 comments
misplacedyank  [developer] Mar 9, 2023 @ 11:37am 
howdy!

we're currently tracking some crashes and we're always looking to gather more information.

i would ask that you please hit up Halo Support[aka.ms] and submit tickets about the crashes you're running into.

and if you can, when you send in your ticket, include a copy of your HaloInfinite.exe.asr file that would be fantastic.

(for context, mine is in: SteamLibrary >> Steamapps >> common >>Halo Infinite >> File)

thanks a bunch!
Rabit Penguen Mar 10, 2023 @ 8:00am 
Originally posted by mil:
Since the update steam don't let me open halo. When I start the game there isn't showing eney error.
There are at least 3 other threds with this problem.... i have the same issue
disabling virus program worked for me
Rabit Penguen Mar 11, 2023 @ 8:42am 
Hey...
https://youtu.be/GsXqv_0OvTE

In the middle of the video it says that 343 is doing a patch bug update this week or next.... fingers crossed!
♥♥♥♥♥♥ Mar 11, 2023 @ 12:28pm 
The devs changed it so that the game completely refuses to launch with "low end" graphic cards. You can actually find the list of GPUs that work and don't work

SteamLibrary\steamapps\common\Halo Infinite\data\hardware
ThetaX55 Mar 11, 2023 @ 1:32pm 
. use older driver for your video card. Or update it if that fails.
. set scale size to 300% for windows 10 and 11. That sometimes fixes problems. If it's in the settings i don't have to change it manually in windows.
. option in the settings to put it high dpi settings on. and disable full screen optimizations. Helps for older games.
. have halo installed on first drive c drive.
. Try launching the game via command in the command line. switch resolution to something lower.
. scan to fix the game in the settings.
. turn off vires programs. Set steam and halo game to be accepted.

Things to try.
Rabit Penguen Mar 11, 2023 @ 3:13pm 
I haven't tried it yet cuz im reinstalling but yall should try... i cant get a photo on here so i copied & pasted..
Rabit Penguen Mar 11, 2023 @ 3:15pm 
Halo Agent Juliet

Hi RabitPenguin,

Thank you for submitting a report regarding Halo Infinite not launching via Steam after the Season 3 dropped.

To better assist our development team with necessary details, we will ask you to provide us with a DxDiag file by following these steps:

Click into the Start menu's search bar on Windows.
Type "dxdiag".
Press Enter/click on "dxdiag". It may take a minute for the program to open, be patient.
Once it opens, click "Save all information…" and reply back with the file attached.

We will also ask you to verify your Integrity Files on Steam, please do as follows:

Restart your PC and launch Steam.
In Steam, select Library at the top of the app.
In the list of installed games on the left side of the app, right-click the game you want to check and select Properties…
Select the Local Files tab and click the Verity integrity of game files… button.
After the process completes, launch the game and check if the issue is still occurring.

We are looking forward to your response.

Thanks,
Halo Agent Juliet
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Date Posted: Mar 9, 2023 @ 11:35am
Posts: 9