PC Crashes? Submit a Ticket Please!

[misplacedyank]

hey y'all, we're currently tracking some crashes and we're always looking to gather more information.

i would ask that you please hit up Halo Support[aka.ms] and submit tickets about the crashes you're running into.

thanks a bunch!

[Blazzes1001]

I am going through Halo Infinite Withdrawals! I hope you guys fix the game for lower than min-spec Graphics Cards! I already submitted a ticket with DxDiag txt file. I hope the event gets at least a few days extension so I can get everything!

[kottademonlion]

I just submitted a bug report, hopefully the fix won't take too long.

[MrIliketoast]

I submitted a report as well. Also exchanged multiple emails to describe everything that i could. Seems to only happen (to me at least) when on the new maps. Since the update only completed 1 BTB game and 3 arena games.

[Sh1N0Suk3]

Run Halo: Infinite as administrator fixed game crash for me

[Sweandogg]

running as admin hasnt made a change, getting really frustrated all i want to do it play Halo, this update ruined everything

[Murke117]

Am I the only one that cat't open the game, it says starting for 5sec and then back to play..

[Savatman117]

Originally posted by Murke117:

Am I the only one that cat't open the game, it says starting for 5sec and then back to play..

Same

[ZoominRacoon]

Update killed playability on Steam Deck. Game loads up past the intro and initial Halo Ring loading screen then crashes. Tried all solutions with no luck. At least the game seems to run better now on my old Xbox One X somehow...? Having it installed on an external SSD definitely helps for anyone trying to make their old Xbox One keep up with the game.

[؂‘‘⠀ notandum]

Originally posted by ZoominRacoon:

Update killed playability on Steam Deck. Game loads up past the intro and initial Halo Ring loading screen then crashes. Tried all solutions with no luck.

same here in regard to the steam deck crashes
update initially opened fine but then crashed at around 90% of the bar being full, then any subsequent openings would crash after ~1 minute of a black screen with an empty bar at the bottom

[Brand GNUbian]

Originally posted by 𓈒ೃ`﹔notandum:

Originally posted by ZoominRacoon:

Update killed playability on Steam Deck. Game loads up past the intro and initial Halo Ring loading screen then crashes. Tried all solutions with no luck.

same here in regard to the steam deck crashes
update initially opened fine but then crashed at around 90% of the bar being full, then any subsequent openings would crash after ~1 minute of a black screen with an empty bar at the bottom

crashing on deck here too.. both campaign and multiplayer were working before the update besides the strongholds screen freezing issue

[NayZen]

Game crashed two times in a row at the beginning of a ranked game. I have opened a ticket and submitted DxDiag and HaloInfinite.exe.asr files.

[CaptainGolem]

Fix triple monitor setups for halo infinite. They don't display across all three. Broken since winter update

[misplacedyank]

just wanted to pop back in to let you all know that we are aware of issues with launching Halo Infinite on Steam Deck and it's being looked into. hang tight!

[zampieri.mattia]

I cannot start Halo anymore. After the update I get to the 343 screen and then all of a sudden I'm back to steam ...with no error messages!!!!

[misplacedyank]

Originally posted by zampieri.mattia:

I cannot start Halo anymore. After the update I get to the 343 screen and then all of a sudden I'm back to steam ...with no error messages!!!!

please submit a ticket as requested in the top post with the info requested!