SUPPORT: Crashes/bugs etc. for DK2

[axios2006]

>>> PLEASE: post log.txt file located in
C:\Users\<your username>\AppData\Local\KillHouseGames\DoorKickers2\
using pastebin.com <<<

1) Problem: crash at startup
Solution: update your video drivers
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVidia: http://www.nvidia.co.uk/Download/index.aspx
Turn off any overlays/thirdparty apps that might interact with the game
(overclocking utilities, FPS counter etc), these usually cause issues
with our game.
If your game fails to start when you click Start, try to switch your
HDMI plug to a different port in the back of your computer.


2) Problem: Game not starting on Steam Deck / Linux
Solution: use latest stable Proton version


3) Problem: constant stuttering / freezes
Solution: If you have NVidia driver version 572.16, please rollback to 566 or an older
one. The latest version has issues with multiple other games as well.


4) Problem: Weird shadows / graphics artefacts on MacOSX Intel
Solution: disable antialiasing or use only FXAA


5) Problem: graphical artefacts when playing on an Intel GPU.
Solution: update to latest drivers, but from Intel's website!


6) Problem: can't drag troops out of the squads menu for deploying.
Solution: The windows game bar that shows up on the right part of the
screen steals the input for that region of the screen (even if it's not visible).
To disable it: press Windows Key+G when the game is running and the game
bar shows up. Then click on the settings button and uncheck “show tips
when I start a game”.


7) Problem: game is not saving progress
Solution: disable "Controlled folder access" for the user appdata folder.
It could also be caused by various overenthusiastic antivirus apps that
aren't letting the game write to files.


8) Problem: mission button not accessible while in campaign.
Solution: are you playing on geforce now? This is sometimes happening
there, the mission buttons move around for some reason. More details
would help, like what device you are playing on.


9) Problem: mission is not starting with the selected squad
Solution: you can change squads while in mission deployment phase. Use
the button in the upper right part of the squads screen.


If your problem still persists, use the ingame feedback form to send your log file to us.

If you can't do that, send an email at devteam (at) inthekillhouse(dot)com with the log.txt file, which is in these locations:
Windows: %LOCALAPPDATA%\KillHouseGames\DoorKickers2\log.txt
Mac: ~/Library/Application Support/DoorKickers2/
SteamDeck:
~/.steam/steam/steamapps/compatdata/1239080/pfx/drive_c/users/steamuser/AppData/Local/KillHouseGames/DoorKickers2/

TEMPORARY ISSUES: (updated 18/02/2025)

1. Screen becoming very dim after closing the game (while in borderless fullscreen)
Open NVidia Control panel -> Manage 3D settings under 3D settings -> Choose Program settings -> Under "select program" look for Doorkickers2 -> Under "specify the setting" go to "vulkan/opengl present mode" -> Change from auto to Prefer layered on DXGI swapchain
(thanks user Kevinusman for the solution)

2. Constant stuttering / freezes
If you have NVidia driver version 572.16, please rollback to 566 or an older
one. The latest version has issues with multiple other games as well.

[Anmare]

Game crashes at level load
https://pastebin.com/hjCPtR4v

[axios2006]

Originally posted by Anmare:

Game crashes at level load
https://pastebin.com/hjCPtR4v

Hi,

as a first read, all seems ok when suddenly the game crash...

Please send an email at devteam (at) inthekillhouse(dot)com with the file AppData\Local\KillHouseGames\DoorKickers2\log.txt and any crashdump.zip

Thanks.

[Anmare]

Will do

[Hartzah]

Not sure if it's a bug or an intended feature, but troops seem to ignore go codes with explosive door breach if a bad guy happens to open the door. So instead of breaching on go, they just barge in automatically.

[axios2006]

Originally posted by Hartzah:

Not sure if it's a bug or an intended feature, but troops seem to ignore go codes with explosive door breach if a bad guy happens to open the door. So instead of breaching on go, they just barge in automatically.

For now, it's intended. It's like on DK1.

[Hartzah]

Hmmm... that makes coordinated entries really challenging. If I have two teams at door A and door B prepping for breach, if a bad guys happens to open up door A, the troops run into the room before door B troops are ready for synced entry.

[Vulpe Nebuna]

Its an issue we'll probably fix, but to be honest even in reality on a compromised breach like that you'd have troopers scrambling to get in and not wait in breach position. It would be on you to catch up and adapt the B troops plan to match up.

[Hartzah]

Absolutely. And it's already trivial to just pause and draw a new plan on the fly to try to salvage the situation. But it is annoying to us One Plan players when coordination goes out of whack when team doesn't respect the go codes.

[SloppyBambi]

Originally posted by Anmare:

Game crashes at level load
https://pastebin.com/hjCPtR4v

I have been experiencing this issue but only with some of the later levels

[axios2006]

Originally posted by notfastcheetah:

Originally posted by Anmare:

Game crashes at level load
https://pastebin.com/hjCPtR4v

I have been experiencing this issue but only with some of the later levels

Hi,

please post log.txt file located in
C:\Users\<your username>\AppData\Local\KillHouseGames\DoorKickers2\
using pastebin.com

Thanks.

[Pintea]

Originally posted by Anmare:

Game crashes at level load
https://pastebin.com/hjCPtR4v

I think you sent us the crash by email as well?
I answered there also, but please verify the file cache: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
looks like one of the game's files is corrupted

[GG Knifemaster]

Dont know if its intended or not but creating and play testing your own missions in the editor gives stars to spend on equipment , infinite star farming with blank maps lol

Also is there a way to create a Bomb defuse mission or is the editor stuff missing for this type because it is yet to be added in the game?

[axios2006]

Originally posted by GG Knifemaster:

Dont know if its intended or not but creating and play testing your own missions in the editor gives stars to spend on equipment , infinite star farming with blank maps lol

Also is there a way to create a Bomb defuse mission or is the editor stuff missing for this type because it is yet to be added in the game?

I think that bombs will arrive later... I can't even imagine a DK game without bomb defuse missions...

[KrazyFlyinChicken]

Posting this here in case it helps anyone else having this problem

The Problem: Game will not launch. Hitting "Play" in steam causes the icon to turn blue for a moment, and then nothing happens. No error.

The solution: I am running windows 10 version N. To verify that you're having the same problem as I was, try to run the game from your steam apps folder (Steam\steamapps\common\DoorKickers2).

The error I received was something like "Mfplat.dll not found."

Installed Windows Media pack as outlined here: https://appuals.com/fix-mfplat-dll-missing-on-windows-10/#:~:text=Most%20of%20the%20time%2C%20the,installers%20will%20not%20include%20it.

This fixed the issue for me. Good luck.

[Pixel]

Not sure if bug or feature but I cant get the door hammer to work on anything, seems like it should work on "locked" doors and gates but doesnt. Am I missing something?