Yakuza: Like a black screen

[Inception]

I bought the game on Sunday and it is my first Yakuza game. After seeing so many clips of it on social media, I decided to try it for myself and start with Like A Dragon as I had previously been interested in it before. I bought the game, downloaded it, and was filled with excitement when I hit play. My excitement instantly faded when all I was greeted with was a black screen. No images, no music, no menu, nothing. I have tried being patient and waited 10 minutes for anything to occur, but all I get is a black screen. So far I have one hour clocked into the game, yet I haven't even seen the main menu. Is there anyway to fix this?

SPECS:
Ryzen 5 5600h
Rx 6500m
8GB RAM
Windows 11 Home

And before you recommend me the video below, I have tried every single step and I still see a black screen.

https://www.youtube.com/watch?v=au8Yho_tM6E

[Old Atrocity]

Have you tried Windows 10?

[mal_kav]

It looks like you are on a laptop. Have you tried forcing the game to use your video card and not your cpu video card? Have you set the power on your laptop to performance or the equiv? Since you only have 8gig have you killed all the bloatware that is usually loaded on store bought laptops? Are you using a controller?

[Inception]

Originally posted by mal_kav:

It looks like you are on a laptop. Have you tried forcing the game to use your video card and not your cpu video card? Have you set the power on your laptop to performance or the equiv? Since you only have 8gig have you killed all the bloatware that is usually loaded on store bought laptops? Are you using a controller?

I've forced the game to load on the video card, the power settings are set to performance, and the bloatware is gone. I'm not using a controller either. I thought it was due to a graphical issue but that isn't the case. Other steam games are fine, it's just this one.

[Inception]

Originally posted by Old Atrocity:

Have you tried Windows 10?

I will attempt to use windows 10

[mal_kav]

Originally posted by Inception:

Originally posted by mal_kav:

It looks like you are on a laptop. Have you tried forcing the game to use your video card and not your cpu video card? Have you set the power on your laptop to performance or the equiv? Since you only have 8gig have you killed all the bloatware that is usually loaded on store bought laptops? Are you using a controller?

I've forced the game to load on the video card, the power settings are set to performance, and the bloatware is gone. I'm not using a controller either. I thought it was due to a graphical issue but that isn't the case. Other steam games are fine, it's just this one.

Strangely enough you may want to try plugging a controller in. I vaguely remember there was a bug about first starting the game without a controller way back. (There were a lot of controller bugs at different times.)

Do you have any nonstandard characters in your user account for your computer? There was an issue with using different encoding between windows and what the game was looking for. Not sure if they ever fixed it. (You can create a symbiotic link to fix it.)

I did check that your cpu can handle the instruction sets for the game.

Sorry it has been awhile since I helped anyone troubleshoot this game to get it working.

[Inception]

Originally posted by mal_kav:

Originally posted by Inception:

I've forced the game to load on the video card, the power settings are set to performance, and the bloatware is gone. I'm not using a controller either. I thought it was due to a graphical issue but that isn't the case. Other steam games are fine, it's just this one.

Strangely enough you may want to try plugging a controller in. I vaguely remember there was a bug about first starting the game without a controller way back. (There were a lot of controller bugs at different times.)

Do you have any nonstandard characters in your user account for your computer? There was an issue with using different encoding between windows and what the game was looking for. Not sure if they ever fixed it. (You can create a symbiotic link to fix it.)

I did check that your cpu can handle the instruction sets for the game.

Sorry it has been awhile since I helped anyone troubleshoot this game to get it working.

Thank you for your reply, but I think I have found the issue. I was installing the game on my 1TB HDD which didn't load it, but it was the HDD that was the issue, not the game. I am currently downloading it on my SSD instead as I ran a test with trove which launched on my SSD, but refused to launch on the HDD.

[mal_kav]

Glad to hear it. I hope you enjoy the game

[That Terrible Biscuit]

Originally posted by Inception:

Originally posted by mal_kav:

Strangely enough you may want to try plugging a controller in. I vaguely remember there was a bug about first starting the game without a controller way back. (There were a lot of controller bugs at different times.)

Do you have any nonstandard characters in your user account for your computer? There was an issue with using different encoding between windows and what the game was looking for. Not sure if they ever fixed it. (You can create a symbiotic link to fix it.)

I did check that your cpu can handle the instruction sets for the game.

Sorry it has been awhile since I helped anyone troubleshoot this game to get it working.

Thank you for your reply, but I think I have found the issue. I was installing the game on my 1TB HDD which didn't load it, but it was the HDD that was the issue, not the game. I am currently downloading it on my SSD instead as I ran a test with trove which launched on my SSD, but refused to launch on the HDD.

Kind of strange. I mean I run this on my modern desktop but I also have a quick play on it on my laptop when Im in bed. My laptop is about 7yrs old;

Win10
i5 7300HQ
1050 (2GB)
8GB RAM
1TB HDD
120GB SSD

No controller either (only on desktop) but this works on the laptop, had no issues apart from system limitations and, I have to run it super low quality just to maintain 58 - 60fps. Alternatively I could run it low and native resolution at 30fps but Im too used to 60 lol Its installed on the HDD too because theres just not enough space on the SSD to hold it, so I get initial loading time about 15 - 17secs whereas on desktop its about 2 - 3secs

But Iv not had no hanging issues like yours, weird