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报告翻译问题
Do the following: Windows + R -> type: wsreset.exe -> click on "ok"
Have you tried the system file checker tool?
https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e
Or you could refresh your windows 10. It is not a complete reinstall of win10, but can help with errors.
If none of this works, then I don't know what could.
Try contacting their support or if you haven't already take a look on reddit, maybe someone there can help you.