HereSphere VR Video Player

HereSphere VR Video Player

bulgogi Nov 10, 2023 @ 10:16pm
[Help] LowLevelFatalError [File:Unknown] [Line: 339]
I changed my graphic card rtx 4090 and this happend
pc spec i7 13700kf / Rtx4090 / 64GB ram / m.2 2tb

I remove my older graphic card driver with DDU(Display Driver Uninstaller) and reinstall new version but still having same problem

error massage is this

The UE4-HereSphere Game has crashed and will close

LowLevelFatalerror [File:Unknown] [Line: 339]
Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed
at
D:\425\UnrealEngine\Source\Runtime\Windows\D3D11RHI\Private\E3E11Texture.cpp:480
with error E_INVALIDARG,
Size=18368x9616x1 PF=2
Format=DXGI_FORMAT_B8G8R8A8_TYPELESS(0x0000005A), NumMips=1,
Flags=D3D11_BIND_RENDER_TARGET D3D11_BIND_SHADER_RESOURCE
, Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0,
SubresSlicePitch:0



what should I do?
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Showing 1-3 of 3 comments
bulgogi Nov 10, 2023 @ 10:30pm 
I am using virtual desktop and I am using meta quest 3.
Just in case, I ran it using Airlink and found it was working normally.
It can be used practically, but I want to know the solution because I want to use Visual Desktop.
HereSphere  [developer] Nov 11, 2023 @ 1:42am 
Looks like your steamvr resolution is set too high (that gets multiplied by the resolution setting in HereSphere). Your resolution is 18368x9616, and the max resolution support is 16384. Try lowering the steamvr resolution for HereSphere. If that doesn't work, delete the saved data in this folder: %localappdata%/HereSphere
bulgogi Nov 11, 2023 @ 10:18am 
Originally posted by HereSphere:
Looks like your steamvr resolution is set too high (that gets multiplied by the resolution setting in HereSphere). Your resolution is 18368x9616, and the max resolution support is 16384. Try lowering the steamvr resolution for HereSphere. If that doesn't work, delete the saved data in this folder: %localappdata%/HereSphere


Thank you!
It turned out that the general video setting of the steam vr was set extreamly high. I don't remember why I set that high, but thanks to your answer, I can use well now. Thank you very much.:steamhappy:
Last edited by bulgogi; Nov 11, 2023 @ 10:19am
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