Friend is crashing on launch

[the tesco pit of penance]

Hello, my friend downloaded and completed the tutorial, but right after he completed it his game crashed, and now every time he launches the game it crashes before it loads the main menu. I have no idea how to fix this, any help would be appreciated :}!

[noam 2000]

Heya,

We'll need your friend's log file in order to investigate and find out the reason for his crash. It is located in "C:\Users\*username*\AppData\LocalLow\Agiriko\MicroWorks\Player.log" (AppData is a hidden folder by default, but you can access it by either selecting to show hidden folders in Windows settings, or just typing %appdata% into the Windows search bar).

You can upload it to a site like pastebin.com, or anywhere you want really, so long as we have the full file.

[the tesco pit of penance]

Originally posted by noam 2000:

Heya,

We'll need your friend's log file in order to investigate and find out the reason for his crash. It is located in "C:\Users\*username*\AppData\LocalLow\Agiriko\MicroWorks\Player.log" (AppData is a hidden folder by default, but you can access it by either selecting to show hidden folders in Windows settings, or just typing %appdata% into the Windows search bar).

You can upload it to a site like pastebin.com, or anywhere you want really, so long as we have the full file.

https://pastebin.com/zzJeTYWF

[noam 2000]

It looks like your friend is running out of memory, which is interesting considering he has 16 gigs of it. Is he running a lot of things in the background? If so, it might be a good idea to free up some memory for the game.

Alternatively, you can try lowering the graphics settings to Medium or below, which has significant memory benefits. Since he can't actually launch into the game to change it, he can edit it externally by:

1. Navigating to C:\Users\Username\AppData\LocalLow\Agiriko\MicroWorks\cfg
2. Opening persist_steamid.cfg with any text editor
3. Changing the value in "gfx_iPipelineAsset" to any number between 0 to 2 (2 = Medium, 1 = Low, 0 = Very Low)
4. Saving the file and re-launching the game.

Let me know if any of this helped!

[the tesco pit of penance]

Originally posted by noam 2000:

It looks like your friend is running out of memory, which is interesting considering he has 16 gigs of it. Is he running a lot of things in the background? If so, it might be a good idea to free up some memory for the game.

Alternatively, you can try lowering the graphics settings to Medium or below, which has significant memory benefits. Since he can't actually launch into the game to change it, he can edit it externally by:

1. Navigating to C:\Users\Username\AppData\LocalLow\Agiriko\MicroWorks\cfg
2. Opening persist_steamid.cfg with any text editor
3. Changing the value in "gfx_iPipelineAsset" to any number between 0 to 2 (2 = Medium, 1 = Low, 0 = Very Low)
4. Saving the file and re-launching the game.

Let me know if any of this helped!

He has plenty of memory so I dont think that was the issue, but I had him change the quality from '4' (which is what it was set at), to 1 and it seems to be working fine now. Thank you!