Atlas Fallen

Atlas Fallen

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Grimzy Aug 9, 2024 @ 12:39pm
Forgotten Realm bug?
So I got the Forgotten REalm quest, and did the first part, then it says "interact with the Statue" I go , interact with it, but nothing happens afterwards. it creates the barrier-like field indicating there is supposed to be a fight but nothing spawns.
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Showing 1-15 of 24 comments
MaikElPipas Aug 9, 2024 @ 1:51pm 
Originally posted by Grimzy:
So I got the Forgotten REalm quest, and did the first part, then it says "interact with the Statue" I go , interact with it, but nothing happens afterwards. it creates the barrier-like field indicating there is supposed to be a fight but nothing spawns.


What? You don't even need to see whats on your back due to the warnings you just literally parry or dash once you see some red sing around your character.

Camera is not a problem, there are several universally acclaimed games with far worse camera lol
Grimzy Aug 9, 2024 @ 2:10pm 
Originally posted by El_pipitas:
Originally posted by Grimzy:
So I got the Forgotten REalm quest, and did the first part, then it says "interact with the Statue" I go , interact with it, but nothing happens afterwards. it creates the barrier-like field indicating there is supposed to be a fight but nothing spawns.


What? You don't even need to see whats on your back due to the warnings you just literally parry or dash once you see some red sing around your character.

Camera is not a problem, there are several universally acclaimed games with far worse camera lol


You seem to not understand....THe Quest does not progress. Its stuck and nothing happens, in other words, stuck / block / softlock, cannot get it to move to next stage.
MaikElPipas Aug 9, 2024 @ 6:18pm 
Originally posted by Grimzy:
Originally posted by El_pipitas:


What? You don't even need to see whats on your back due to the warnings you just literally parry or dash once you see some red sing around your character.

Camera is not a problem, there are several universally acclaimed games with far worse camera lol


You seem to not understand....THe Quest does not progress. Its stuck and nothing happens, in other words, stuck / block / softlock, cannot get it to move to next stage.


Sorry no, I just answered the wrong thread lmao.
Grimzy Aug 10, 2024 @ 3:05am 
OK I think I figured it out.....for whatever reason, that quest will always bug out if you head directly to the quest marker once you are inside the source the first time.

After I headed first to the other ruins and triggered a dialog from Nyall, and then went to the quest marker everything progressed and there was no issue.
Really weird though lol
apob  [developer] Aug 13, 2024 @ 3:09am 
Originally posted by Grimzy:
So I got the Forgotten REalm quest, and did the first part, then it says "interact with the Statue" I go , interact with it, but nothing happens afterwards. it creates the barrier-like field indicating there is supposed to be a fight but nothing spawns.

Hello hello!
Thanks a lot for the bug report, it's definitely a strange behavior.

Would you, by chance, remember the order in which you did things related to the Forgotten Realm quest, before the bug happened?
For example if you entered the Source area and exited it without completing an arena, or did anything that strays from the basic quest flow.

If I'm not mistaken, you are also present on the Focus Discord. So if you wish, we can carry the discussion over there, in the support-and-feedback channel.
Last edited by apob; Aug 13, 2024 @ 3:09am
Grimzy Aug 13, 2024 @ 9:04am 
Originally posted by apob:
Originally posted by Grimzy:
So I got the Forgotten REalm quest, and did the first part, then it says "interact with the Statue" I go , interact with it, but nothing happens afterwards. it creates the barrier-like field indicating there is supposed to be a fight but nothing spawns.

Hello hello!
Thanks a lot for the bug report, it's definitely a strange behavior.

Would you, by chance, remember the order in which you did things related to the Forgotten Realm quest, before the bug happened?
For example if you entered the Source area and exited it without completing an arena, or did anything that strays from the basic quest flow.

If I'm not mistaken, you are also present on the Focus Discord. So if you wish, we can carry the discussion over there, in the support-and-feedback channel.


Hi, so the steps I took were:

1. Got the "Forgotten Realm " quest.
2. Entered the area through the portal .
3. Headed immediately to the quest marker that pointed at the statue.
4. Activated it the statue
5. First fight went without issues. Got introduced to the new powers with tutorials etc.
6. Completed the first fight and the quest updated and asked to check the statue again.
7. Went to the statue and ACtivated it
8. Nothing happened.

It does keep happening a lot each time I enter the realm, what I noticed compared to it working is:
When it breaks and I press E to activate the statue, it like "fast shifts" me to the position in front of the statue and nothing happens.
When it works, it does not shift me, but Nyall walks slowly to the spot and the dialog begins.

Generally have to restart the game each time it happens.
apob  [developer] Aug 14, 2024 @ 1:41am 
Originally posted by Grimzy:
Hi, so the steps I took were:

1. Got the "Forgotten Realm " quest.
2. Entered the area through the portal .
3. Headed immediately to the quest marker that pointed at the statue.
4. Activated it the statue
5. First fight went without issues. Got introduced to the new powers with tutorials etc.
6. Completed the first fight and the quest updated and asked to check the statue again.
7. Went to the statue and ACtivated it
8. Nothing happened.

It does keep happening a lot each time I enter the realm, what I noticed compared to it working is:
When it breaks and I press E to activate the statue, it like "fast shifts" me to the position in front of the statue and nothing happens.
When it works, it does not shift me, but Nyall walks slowly to the spot and the dialog begins.

Generally have to restart the game each time it happens.

Thank you for all the details, it will help a lot!

When the issue happens, is your character locked in place? Or can you run around in the arena, while being soft-locked?

To rule out performance as a factor, could you please post your PC specs, as well as the settings that you use?
(Settings can be copy-pasted from settings.json at C:\Users\%USERPROFILE%\Documents\My Games\Atlas Fallen).

Also, since you seem to be encountering this issue a lot, you can also send us the following attachments, if you are alright with it:
  • Your savefiles folder (the whole C:\Program Files (the x86)\Steam\userdata\YOUR_USER_ID\1230530\remote folder can be zipped and sent like that).
  • Log files taken right after encountering the issue (can be found at C:\Users\%USERPROFILE%\Documents\My Games\Atlas Fallen\logs).
  • Any video that you would have of the issue happening.
Files can be sent either via the Focus Discord, or via the contact form: https://support.focus-entmt.com/hc/en-us/requests/new
Last edited by apob; Aug 14, 2024 @ 1:42am
Ronin Toshiro Aug 24, 2024 @ 7:12am 
Originally posted by apob:
Originally posted by Grimzy:
Hi, so the steps I took were:

1. Got the "Forgotten Realm " quest.
2. Entered the area through the portal .
3. Headed immediately to the quest marker that pointed at the statue.
4. Activated it the statue
5. First fight went without issues. Got introduced to the new powers with tutorials etc.
6. Completed the first fight and the quest updated and asked to check the statue again.
7. Went to the statue and ACtivated it
8. Nothing happened.

It does keep happening a lot each time I enter the realm, what I noticed compared to it working is:
When it breaks and I press E to activate the statue, it like "fast shifts" me to the position in front of the statue and nothing happens.
When it works, it does not shift me, but Nyall walks slowly to the spot and the dialog begins.

Generally have to restart the game each time it happens.

Thank you for all the details, it will help a lot!

When the issue happens, is your character locked in place? Or can you run around in the arena, while being soft-locked?

To rule out performance as a factor, could you please post your PC specs, as well as the settings that you use?
(Settings can be copy-pasted from settings.json at C:\Users\%USERPROFILE%\Documents\My Games\Atlas Fallen).

Also, since you seem to be encountering this issue a lot, you can also send us the following attachments, if you are alright with it:
  • Your savefiles folder (the whole C:\Program Files (the x86)\Steam\userdata\YOUR_USER_ID\1230530\remote folder can be zipped and sent like that).
  • Log files taken right after encountering the issue (can be found at C:\Users\%USERPROFILE%\Documents\My Games\Atlas Fallen\logs).
  • Any video that you would have of the issue happening.
Files can be sent either via the Focus Discord, or via the contact form: https://support.focus-entmt.com/hc/en-us/requests/new

I am having these same problems. Even when I reload the game I am able to interact with both the blue and orange part, but the orange part refuses to light up again.

I am playing on the Vulkan Gamepass version.
scotty_devoe Aug 31, 2024 @ 8:25am 
This same thing happened to me and im trying to restart the game over and over I lost 4 hours of gameplay. It bugs out and at first the arena has the shield around it and you can't move further. Pressing b and nothing happens and the button on the statue disappears. I reloaded over and over on and cannot progress. It's enough to make me delete the game as I lost all my auto saves to reloading... sigh... oh well.
yokkigr Sep 1, 2024 @ 1:48am 
Originally posted by apob:
Originally posted by Grimzy:
So I got the Forgotten REalm quest, and did the first part, then it says "interact with the Statue" I go , interact with it, but nothing happens afterwards. it creates the barrier-like field indicating there is supposed to be a fight but nothing spawns.

Hello hello!
Thanks a lot for the bug report, it's definitely a strange behavior.

Would you, by chance, remember the order in which you did things related to the Forgotten Realm quest, before the bug happened?
For example if you entered the Source area and exited it without completing an arena, or did anything that strays from the basic quest flow.

If I'm not mistaken, you are also present on the Focus Discord. So if you wish, we can carry the discussion over there, in the support-and-feedback channel.

Hello,
had same error. Playing xbox game pass version on pc. what i did to fix it was :
navigate to where game is installed in bin folder. then run the DX12 version of the game. load game outside the rift (not sure if it works with loading already inside). and the statue worked normally.
2nd rift worked fine running all the time vulkan version.
rest i have not done yet.
kelso Sep 1, 2024 @ 3:04am 
Unfortunately, I have found that the game freezes at some point after a victory if you have repeated too many boss fights in the forgotten realm.

It also destroys the game saves. I can no longer load such a savegame in the Vulkan version of the Black Alm. Meanwhile, the game freezes immediately after loading a savegame.
Destroy Sep 2, 2024 @ 5:47am 
Originally posted by Grimzy:
Originally posted by apob:

Hello hello!
Thanks a lot for the bug report, it's definitely a strange behavior.

Would you, by chance, remember the order in which you did things related to the Forgotten Realm quest, before the bug happened?
For example if you entered the Source area and exited it without completing an arena, or did anything that strays from the basic quest flow.

If I'm not mistaken, you are also present on the Focus Discord. So if you wish, we can carry the discussion over there, in the support-and-feedback channel.


Hi, so the steps I took were:

1. Got the "Forgotten Realm " quest.
2. Entered the area through the portal .
3. Headed immediately to the quest marker that pointed at the statue.
4. Activated it the statue
5. First fight went without issues. Got introduced to the new powers with tutorials etc.
6. Completed the first fight and the quest updated and asked to check the statue again.
7. Went to the statue and ACtivated it
8. Nothing happened.

It does keep happening a lot each time I enter the realm, what I noticed compared to it working is:
When it breaks and I press E to activate the statue, it like "fast shifts" me to the position in front of the statue and nothing happens.
When it works, it does not shift me, but Nyall walks slowly to the spot and the dialog begins.

Generally have to restart the game each time it happens.

Hello, same bug here.
Same steps from 1. to 6., but i don't get the prompt at step 7. to activate the statue, therefore im blocked on the quest's progression. Orange walls prevented me to go else where, relaunching the game make them disappear but i still don't get the dialogue prompt with the statue.
Too bad, for me it happened at the very last step of the quest...
apob  [developer] Sep 3, 2024 @ 2:12am 
Originally posted by kelso:
Unfortunately, I have found that the game freezes at some point after a victory if you have repeated too many boss fights in the forgotten realm.

It also destroys the game saves. I can no longer load such a savegame in the Vulkan version of the Black Alm. Meanwhile, the game freezes immediately after loading a savegame.

Hello! Thank you for the report, and very sorry for this bug.
We're aware of it, and are currently investigating it.
Please don't hesitate to send us your corrupted savefiles if you want, maximum info for retesting on our side is always welcome.
Last edited by apob; Sep 4, 2024 @ 3:20am
apob  [developer] Sep 3, 2024 @ 2:17am 
Originally posted by Destroy:
Hello, same bug here.
Same steps from 1. to 6., but i don't get the prompt at step 7. to activate the statue, therefore im blocked on the quest's progression. Orange walls prevented me to go else where, relaunching the game make them disappear but i still don't get the dialogue prompt with the statue.
Too bad, for me it happened at the very last step of the quest...

Hey. Thank you for reporting this issue, we're truly sorry for the inconvenience.
Have you tried reloading a savefile from before the fight, and re-completing the fight before the interaction with the statue?
Maybe it could help you workaround the issue.

In any case, don't hesitate to send us your bugged savefiles via the Focus contact form: https://support.focus-entmt.com/hc/en-us/requests/new
The savefiles folder is at C:\Program Files (x86)\Steam\userdata\YOUR_USER_ID\1230530\remote.
It can just be zipped & sent like this.
If you have videos of the issue happening to you, they could also be very useful to us.
Last edited by apob; Sep 3, 2024 @ 2:38am
Jacob Lucado Sep 9, 2024 @ 5:08pm 
Originally posted by apob:
Originally posted by Destroy:
Hello, same bug here.
Same steps from 1. to 6., but i don't get the prompt at step 7. to activate the statue, therefore im blocked on the quest's progression. Orange walls prevented me to go else where, relaunching the game make them disappear but i still don't get the dialogue prompt with the statue.
Too bad, for me it happened at the very last step of the quest...

Hey. Thank you for reporting this issue, we're truly sorry for the inconvenience.
Have you tried reloading a savefile from before the fight, and re-completing the fight before the interaction with the statue?
Maybe it could help you workaround the issue.

In any case, don't hesitate to send us your bugged savefiles via the Focus contact form: https://support.focus-entmt.com/hc/en-us/requests/new
The savefiles folder is at C:\Program Files (x86)\Steam\userdata\YOUR_USER_ID\1230530\remote.
It can just be zipped & sent like this.
If you have videos of the issue happening to you, they could also be very useful to us.
It's absolutely insane that you guys still haven't figured out a patch for this issue yet.
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