Dragon Age Inquisition crashing randomly

[masakijapan266]

Hello all,

I purchased DAI from Steam when it was on special 3 weeks ago and the first 2 weeks I've had no problem. I then recently moved to a better PC with an 13th Gen Intel(R) Core(TM) i5-13500, NVIDIA GeForce RTX 3060 (which has the latest driver update) and 16GB ram.

Game was still working fine until two days ago when, for some reason, it would close by itself and send me back to the Steam page. I've tried every trick in the book including:

• Lowering my graphic to low
  
• Disabling NVIDIA 3D vision
  
• Setting the vsync to adaptive and tesslation to medium
  
• Going to my anti-virus and making an exception for Steam games
  
• Disabling the Lunge skill in tactics for my companions
  
• Disabling the ea app in-game overlay
  
• Clearing cache on EA app
  
• Uninstalling and reinstalling the game on Steam
  
• Verifying files on Steam etc.

None of these tricks have worked and the game closes at random times making it frustrating when I'm trying to play the game. I spoke to EA help, but they did not help as they passed me on to at least 5 different people within 60 minutes.

I am now hoping that the community can provide me with a solution to fix this problem. I have 26 hours worth of gameplay and I really do not want to stop playing it.

Any help would be much appreciated.

Thank you

[barzai]

FWIW I've been experiencing random crashes to desktop since forever. Also, sometimes it looks like it's about to but then it comes back to the game. There's no completely consistent pattern but I've seen it in at least three different contexts:

1. When the game is autosaving (most frequent).

2. When you are transitioning from one microregion to another. I'd never have noticed this previously but now my game discernibly "hesitates" when I'm transitioning on this way. Probably the most conspicuous examples are when you're at Adamant and in the Fade. I consistently get the hesitation--though not the crashing--at two moments: when you're chasing Clarel who's chasing Erimond after the big demon fight, at the instant when you're running up the steps just before the cutscene; and when you are coming to the area in the Fade just before the boss fight from the upper path, where the two paths rejoin.

3. Occasionally during a massive and complex fight in which many skills, spells and thus visual effects are in play.

It's hugely annoying but there's apparently nothing I can do about it, so I just suck it up and reload from the last save. Fortunately the game does a pretty good job autosaving so I rarely have to replay more than one fight, although if it happens during the autosave process itself--the game autosaves at the end of each combat--you can wind up with the encounter respawning unexpectedly. I get this one a lot when I'm getting ready to fight the Rift in Hafter's Cave, at the entrance to which I almost always encounter either bears or Venatori.

I realize I'm not giving you anything useful in the way of a solution but I just wanted you to be aware that "you are not alone."

[masakijapan266]

Thank you for your reply. It’s great to see I’m not alone with this problem. However, I used to run this game on a laptop running Intel Iris and it ran fine (if a bit lagging) without any crashes so now I’m wondering why a top of the line PC is having so much issues. Hopefully there is a fix for this.

[barzai]

Originally posted by masakijapan266:

Thank you for your reply. It’s great to see I’m not alone with this problem. However, I used to run this game on a laptop running Intel Iris and it ran fine (if a bit lagging) without any crashes so now I’m wondering why a top of the line PC is having so much issues. Hopefully there is a fix for this.

Always happy to help. In answer to your question, I always wonder if it isn't precisely the high-end thing that's the problem? Higher-end hardware means more features of the visual presentation get into the mix, and--perhaps they're the problem? Anyhow, just speculation! :-)

[DargonBlak]

1. Disable all mods, overlays, and other programs.
2. Verify your game files
3. Use Geforce Experience optimization to check your graphics settings (just in case, but its also not a bad baseline)

There was a recent driver update that has been causing headaches for many users wioth newer machines, so you also may want to consider roling back your driver ??? ::shrug::