Having Trouble With Crashes? Check Here!

[EA Charlemagne]

Hey, Inquisitors!

We’ve noticed some players are experiencing issues playing due to frequent crashes. We’ve found that in some cases this is likely being caused by anti-virus software, at least for some players.

We recommend you make an exception in your anti-virus software for Dragon Age: Inquisition (especially if you’re using Avast).

If that doesn’t work or if you have any other issues, please contact our customer support team over on EA Answers HQ. We have a forum specifically for Dragon Age: Inquisition, too, where you can get direct support for the game. For any other assistance, please visit our help center at https://help.ea.com.

Happy gaming!

-BioWare Community Team

[Black Fox]

please fix the regional prices in brazil, this game is costing as much as cyberpunk 2077, that makes no sense, please can you hear us at least ?

[462god]

I'm asked for CD-Key when origin is started,but this game don't come with key,so I can't launch the game,can you help with this issue?

[Bonesnake]

Also, a common problem returning players have is the incorrect version message when trying to load a save. This is most often caused by the Mod Manager, which increases version number by 1 when playing with mods. To make it work without mods, that number has to be increased by 1 in package.mft found inside Update\Patch (since the unmodded version is 1 version behind the modded version) OR just install any mods and let the Mod Manager do the versioning.

I think this problem should at least be pointed out, since lots of returning players seem to be affected by this.

[Preposterously Dank]

So when I first opened the game it seemed like it was working fine, but I noticed it started in windowed mode. So I changed it to fullscreen in the options. The game immediately froze and I was unable to do anything.

I force quit and open it again, game seems to be starting fine in the background while I poke around on Chrome as it loads. As soon as I click the game once the menu screen is loaded, same freeze happens. So I force quit again and try opening it and not switching to Chrome first. This time the game freezes before the developer's screen even pops up.

So I uninstall the game entirely and reinstall. I'm still getting the exact same freeze. When I open the Task Manager to quit the game, DA:I isn't in the Applications tab at all, like the program isn't even open in the first place. But it is running in the Processes tab, like it's still trying to run in the background. Not only that, it is ALWAYS using up over 1gig's worth of memory when it's in this state until I force end the process.

WHAT is going on? I paid good money for this game and I expect to be able to play it soon.

[ICEMAN]

How do set this up on windows defender?

[aceofspades3018]

So for me to get the game to launch I had to do two things. Turn Off Real time protection by windows defender and when I start the game I have to hit the icon on the bottom of the windows bar before it just instantly closes itself. Really crazy how many work a rounds you have to do to launch the game.

[Krollen SombreForce]

me after the game starts it remains blocked connection to the dragon age server ... 10 min now

[ICEMAN]

there are some files you can delete as well as turning off any overlays and disabling you camera

[NightRaven]

The game really have a problem ? I want to buy it but when I read a review they are many people say I crash or can't play. Is this happen to everyone?

[ICEMAN]

Only happened once to me but i fixed it

[ICEMAN]

It was super easy other then that runs great personally

[Bonesnake]

Originally posted by Valor:

The game really have a problem ? I want to buy it but when I read a review they are many people say I crash or can't play. Is this happen to everyone?

Most people are faced with the antivirus problem mentioned in this post, but it's easy to fix that. The majority of the players who say that the game crashes happens because of this. Some players are faced with other problems too, though these seem to affect only the minority. There are several guides about troubleshooting and the support team is also active on the mentioned forum.

[Caramelo]

crash game all time, impossible start new campaing. stop sell this game valve.

[Caramelo]

Originally posted by Bonesnake:

Originally posted by Valor:

The game really have a problem ? I want to buy it but when I read a review they are many people say I crash or can't play. Is this happen to everyone?

Most people are faced with the antivirus problem mentioned in this post, but it's easy to fix that. The majority of the players who say that the game crashes happens because of this. Some players are faced with other problems too, though these seem to affect only the minority. There are several guides about troubleshooting and the support team is also active on the mentioned forum.

Bro no is my problem, have avast. Fix antivirus problems, fix origins problems, fix valve problems or stop sell this game, dont stop my antivirus only for play this bug game, understand ?

[ZUS | tommy.johnson]

Anyone got solution for no dialogue and no lips movement?