Origin doesn't recognize that game is installed

[Infinite Walrus]

I recently purchased the Steam Version of NFS Heat for my brother. After downloading and pressing play, the following message is shown: The game Need for Speed™ Heat Deluxe Edition does not appear to be installed. Please install it or try relaunching the game.

I have tried the following:

Deleting and redownloading the game
Clearing Origin's Cache
Uninstalling Origin and Reinstalling
Changing the origin game library location to the location steam installed NFS Heat at

Furthermore, I purchased the Steam version of Jedi: Fallen Order for my brother on release day. I was told that this game also had a similar problem with origin not recognizing the installation. However, this problem was solved by right clicking the box art on origin and using "Locate Game" and choosing the appropriate folder. What's strange is that this option is no longer available to any Steam purchased game. So currently, when I right click the box art for Jedi and NFS the option to Locate Game is completely missing.

Additionally, I purchased the Steam Version of Crysis 3 for myself using my steam account and origin account. For the record my brother and I have separate PCs, steam accounts, and origin accounts. I was able to download and launch the game without any problems. Interestingly "Locate Game" is also missing when I right click Crysis 3.

NOTE: I copied and pasted this from the origin support forum. There were no responses.

[Chriss]

I have the same problem

[MissSweden cs.money]

I have the same problem, you can add it ur self but then you have to write in a cs-key that you dont get when buying the game!

[Chriss]

Originally posted by MissSweden cs.money:

I have the same problem, you can add it ur self but then you have to write in a cs-key that you dont get when buying the game!

Did you find a solution for this problem?

[Pharaoh]

i had this too but then it suddenly started to work for me maybe wait a little bit.

[RatBag]

Back up the game / Uninstall the game -

Close down Origin

Close Steam

Then do this

1. - Go to the Steam folder and delete all the files part from

A. Steam.exe

B. Steam apps folder ( this is your games folder

2. - Run Steam via Steam.exe

Steam will re config itself

3. - Reinstall game

4 - Then it should work

[Infinite Walrus]

I have since refunded the game on my brother's account. If I end up running into this error again I'll try allowing Steam to re config itself and see if that fixes the problem. Thanks.

If the steps above work for anyone let us know.

[Chriss]

i just reinstalled nfs heat and there wasnt any kind of problem

[Peeblebird]

Originally posted by RatBag:

Back up the game / Uninstall the game -

Close down Origin

Close Steam

Then do this

1. - Go to the Steam folder and delete all the files part from

A. Steam.exe

B. Steam apps folder ( this is your games folder

2. - Run Steam via Steam.exe

Steam will re config itself

3. - Reinstall game

4 - Then it should work

Wait, what? Are you suggesting I delete the entire steam folder? Including all the games installed in the directory?

[Alex]

Originally posted by Olivierererererererieri:

Originally posted by RatBag:

Back up the game / Uninstall the game -

Close down Origin

Close Steam

Then do this

1. - Go to the Steam folder and delete all the files part from

A. Steam.exe

B. Steam apps folder ( this is your games folder

2. - Run Steam via Steam.exe

Steam will re config itself

3. - Reinstall game

4 - Then it should work

Wait, what? Are you suggesting I delete the entire steam folder? Including all the games installed in the directory?

yes

[Fodgecake]

So here the step by step that dosent require to delete the entire steam folder :

1- click on steam

2- click on setting

3 - click on download

4 - click on clear download cache

5 - click yes

6- login

7- play

[Alex]

Originally posted by Ken Block:

So here the step by step that dosent require to delete the entire steam folder :

1- click on steam

2- click on setting

3 - click on download

4 - click on clear download cache

5 - click yes

6- login

7- play

takes notes*

[lecii ヤ]

i have the same problem and its none of these worked.

[Kaer]

yeah same, unfix

[CaptainAeroo]

same

[Alex]

tried to run Burnout paradise remastered. same problem. somehow most wanted works