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https://www.bing.com/search?q=link+to+ea+app&form=MSNSB1&refig=a12445ba13ed40108984eb7c9fd58c18&mkt=en-gb
Also this (re consoles linking}:
https://help.ea.com/en/help/account/link-your-console-accounts/
But it wouldn't hurt to reinstall your ea app. Download the ea app installer, run it, it will either overwrite your existing ea app or give you the chance to repair:
https://www.ea.com/ea-app
Sims 4 Answers might also be able to help:
https://answers.ea.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=forum-board%3Athe-sims-4-technical-issues-consoles-en&q=ea+verification
Re e mails, have you checked your 'spam' folder?.
I also just found this:
https://answers.ea.com/t5/EA-Services-General-Questions/NOt-receiving-login-verification-codes/td-p/13180095