Unable to Pay Bills. Please help??

[AndreaV]

So the issue started already on the old lot. The kid picked up bill mail and I cant take it out of they inventory or anything. Whenever I want to pay bills it showed me I have symolion to pay. When I process to pay, the interaction happens but no money is taken and basically I'm stuck.
I have already tried travelling to different lot, forcing bills by cheat but nothing happens. The only thing that has reduced my bill amount is the MCC Mod. Other then that I'm stuck and unable to pay bills in any way. What can I do?

[Alaric the Visgoth]

Don't know why the title of this post screamed GoFundMe clickbait post. Lol. Anyways,

Do you have other related script mods like SIE Realist or mods that tweak your billing or alter your phone menu in some way? If so, sounds like you need to clean out your script cache. Exit the game and delete the avatarcache.package and localthumbscache.package

If you DON'T have ANY mods or a mod folder, then this may be a glitch with current household. Exit the game. DON'T save the game before quitting since it sounds like there are conflicting scripts running in the background which are interfering with the vanilla billing system. Exit the game without saving and restart. See if the problem replicates itself.

If this didn't fix it, then try this last as it's most time consuming:

Test issue with a random CAS test sim in a completely DIFFERENT household? i.e. exit playing that Sim family, go to CAS, take the random Sim it gives you and import them into a vacant house lot. Speed up the game and wait for the first bills to arrive. Can you reproduce the problem with this test Sim?

If no then it sounds like your sims family and/or lot may be corrupted. Try loading and testing with an earlier save BEFORE this issue happened. If you have such an earlier save, then delete all saves after this one and play with this working save

Here's some very helpful background from Carl's Guide

http://www.carls-sims-4-guide.com/help/cache.php

[Exploatores]

let a adult sim open their phone. you got ahoushold tab. is the bill their.

[HoneyBunny]

My game doesn`t open, clicked in game but open and close later;how to solve ?