Update Patch Issues

[Sandor]

Had a patch this afternoon 5/28/2024
Not sure what it was but disabled mods and my Norton is triggering when i try to launch game.

"The Sims 4 does not have a valid digital signature"
game will launch anyway and when i load my save it deletes items because its not recognizing my DLC? i have EA open so all my stuff is showing up. fix please <3

Patch Notes: https://www.ea.com/en/games/the-sims/the-sims-4/news/update-5-28-2024

[larry_roberts]

Can you exempt Sims 4 from the Norton Anti Virus checks?.

[Sandor]

I can ignore it but i think its whats causing my items to delete because it no longer recognizes my digital signature. Hopefully they iron things out soon, the patch sounds great.

[Sandor]

Publicado originalmente por Sandor:

I can ignore it but i think its whats causing my items to delete because it no longer recognizes my digital signature. Hopefully they iron things out soon, the patch sounds great.

ITEMS REMOVED
"One or more items may not be installed on your computer or the EA account that is currently logged in does not own these items.
16 Build Mode items have been removed.
5 Build Mode items have been substituted."

[Swing]

My AV anti-virus was triggered, but that's because EA's install is trying to modify a file called, TS4_DX9_x64.exe . It's okay to let it be modified because it needs to be to let TS4 work.

[Ani Blade]

Publicado originalmente por Sandor:

Had a patch this afternoon 5/28/2024
Not sure what it was but disabled mods and my Norton is triggering when i try to launch game.

"The Sims 4 does not have a valid digital signature"
game will launch anyway and when i load my save it deletes items because its not recognizing my DLC? i have EA open so all my stuff is showing up. fix please <3

Patch Notes: https://www.ea.com/en/games/the-sims/the-sims-4/news/update-5-28-2024

Huh. Mine didn't do that. I saw someone else saying their their anti virus was acting up, which I honestly haven't seen happen since TS2 days, where every new patch I'd need to tell Nortons to chill out.

Publicado originalmente por Sandor:

Publicado originalmente por Sandor:

I can ignore it but i think its whats causing my items to delete because it no longer recognizes my digital signature. Hopefully they iron things out soon, the patch sounds great.

ITEMS REMOVED
"One or more items may not be installed on your computer or the EA account that is currently logged in does not own these items.
16 Build Mode items have been removed.
5 Build Mode items have been substituted."

Do you have CC? I know it can do this when packs are missing, but if this is happening after patch day, I'm wondering if it's CC related? I do know there's technically been new items added to the game (someone didn't code things right, all the login bonuses were available for all to see...).

[larry_roberts]

Items Removed, is almost certainly down to mods or CC's. It's always advisable to move them all out of the mods folder prior to an update (put them back after), even then some mods will need to be updated.

[Sandor]

Thanks all for the feedback i enabled mods (No more deleted items) and had Norton ignore the digital signature not being there and its all good now.