I Have Another Problem - Steam and EA FORCING ME to Download Twice

[UrLocalS8nist]

why why why why why does EA suck?? I have purchased some DLCs on Steam, and some on the EA App. This now means that the two apps ARE NOT F*CKING COMMUNICATING and are making me install the game in the EA App AND in Steam, so that I can access all of my DLCs.
FFS what can I do, and how can I stop this from happening/delete the second version once it's been downloaded (and will this negatively impact the way that the game works)
Steam also won't give me the CD Keys for the DLCs I've purchased, meaning that I physically CANNOT tell the EA App that I own them.

[Lady Aeleanor]

You don't need to install the game twice. All the EA app does, for Steam users, is provide an interface that detects if you're using a legit copy of the game. When you run the game from Steam, that's all the EA app does. All DLC - whether obtained from Steam or EA - will be detected by the EA app. EA-obtained DLC won't show up in Steam, but all DLC, both EA and Steam , should show in the EA app as being owned. When you originally got the game, you should have been prompted to link to the EA app, and either establish a new account, or input your username and password if you already had an account.

[UrLocalS8nist]

Originally posted by Lady Aeleanor:

You don't need to install the game twice. All the EA app does, for Steam users, is provide an interface that detects if you're using a legit copy of the game. When you run the game from Steam, that's all the EA app does. All DLC - whether obtained from Steam or EA - will be detected by the EA app. EA-obtained DLC won't show up in Steam, but all DLC, both EA and Steam , should show in the EA app as being owned. When you originally got the game, you should have been prompted to link to the EA app, and either establish a new account, or input your username and password if you already had an account.

I did do this, but now downloading from the EA App, it detects the DLCs, but says that they need to be managed from Steam. I successfully downloaded from EA, but Steam says the game is not on my laptop, so it made me download it AGAIN.

[Fizzgig]

I have never managed to get steam and EA app to communicate. I own all my DLC on EA, I downloaded the free base game on Steam in the hopes that I could play it all through steam, but nope, can't get it to work at all. I've tried so many things. Its a nightmare. I have no idea how to make a game access both sets of DLC, sorry!

[Jack Schitt]

Originally posted by UrLocalS8nist:

I did do this, but now downloading from the EA App, it detects the DLCs, but says that they need to be managed from Steam. I successfully downloaded from EA, but Steam says the game is not on my laptop, so it made me download it AGAIN.

Does your laptop happen to have Microsoft OneDrive installed and active? Check. It may be running without your knowledge. If you're running Windows check the ^ down by the clock or click the Start Button and type OneDrive when it opens (don't need a search bar just start typing a search will open) and see if it's installed.

If it is installed see what OneDrive is holding hostage, remove the files from OneDrive, then disable OneDrive, then uninstall it. Don't just uninstall release the hostages back to freedom, disable, then uninstall.

Also check to insure whatever anti-virus and security features active are not interrupting or declining access to the game or its files in any way. Set exceptions/exclusions in all of your security features to insure they're ignoring the game and its files.

3rd thing to check is that Steam is directed to where the game is actually installed through Steam if it's still saying it's not. Steam > Settings > Storage and check that where The Sims 4 is installed to is there and active.

If all this and other things you try we really don't need to use Steam if it works through the EA app. Try running it through the EA app and if it works play the game that way.
As Lady Aeleanor shared we shouldn't have it installed twice. That can cause conflict issues. If you get it working though Steam uninstall it from the EA app, if it works through the EA app uninstall it from Steam.

[UrLocalS8nist]

Originally posted by Jack Schitt:

Does your laptop happen to have Microsoft OneDrive installed and active? Check. It may be running without your knowledge. If you're running Windows check the ^ down by the clock or click the Start Button and type OneDrive when it opens (don't need a search bar just start typing a search will open) and see if it's installed.

If it is installed see what OneDrive is holding hostage, remove the files from OneDrive, then disable OneDrive, then uninstall it. Don't just uninstall release the hostages back to freedom, disable, then uninstall.

I don't understand this one. Can you explan what
a) this means?
b) what it has to do with The Sims?

[Fizzgig]

Originally posted by UrLocalS8nist:

I don't understand this one. Can you explan what
a) this means?
b) what it has to do with The Sims?

I'm a bit confused too. I know that OneDrive is microsoft's file back up system. Every time you quit The Sims, it will upload your save files to their back up servers even though it never asked permission. But I'm not sure what it has to do with this particular problem? I thought this was more of a Steam/EA account syncing problem.

[Jack Schitt]

OneDrive has caused issues with file access for more than a few Sims game players.

[Lady Aeleanor]

Originally posted by UrLocalS8nist:

I don't understand this one. Can you explain what a) this means?
b) what it has to do with The Sims?

(a) OneDrive is a cloud storage service. It does things to changes in file structure (i.e. Save Game data, or other folders) and copies updated files to its own folders, and changes things in your HD as it sees fit. This can be helpful - but also can cause problems. You should turn it off for any games that you play, including Sims 4.

(b) It can interfere and cause problems with games such as The SIms 4.

[Fizzgig]

Originally posted by Lady Aeleanor:

Originally posted by UrLocalS8nist:

I don't understand this one. Can you explain what a) this means?
b) what it has to do with The Sims?

(a) OneDrive is a cloud storage service. It does things to changes in file structure (i.e. Save Game data, or other folders) and copies updated files to its own folders, and changes things in your HD as it sees fit. This can be helpful - but also can cause problems. You should turn it off for any games that you play, including Sims 4.

(b) It can interfere and cause problems with games such as The SIms 4.

Ok I didn't realise that it actually made changes on our drives too, I suppose I shouldn't be too surprised, Microsoft acts like it owns all our PCs sometimes.

[UrLocalS8nist]

Originally posted by Lady Aeleanor:

Originally posted by UrLocalS8nist:

I don't understand this one. Can you explain what a) this means?
b) what it has to do with The Sims?

(a) OneDrive is a cloud storage service. It does things to changes in file structure (i.e. Save Game data, or other folders) and copies updated files to its own folders, and changes things in your HD as it sees fit. This can be helpful - but also can cause problems. You should turn it off for any games that you play, including Sims 4.

(b) It can interfere and cause problems with games such as The SIms 4.

thanks. As per the EA-Steam problem, though, I can't download the EA-bought DLCs on Steam, and likewise can't download the Steam-bought DLCs on EA, meaning if I want to acces everything, I need two copies of the game -- one from EA and one from Steam, right?

Also right now I am having MAJOR issues in the EA App it's not downloading ANYTHING