sims 4 not working

[TimelessBush]

been faffing around with EA and trying to open sims 4 for at least an hour and a half, every time i try to open sims 4 it brings up a screen on EA then goes back to the home menu, then after 30 seconds it says it failed to load because of EA'S end and says to try later, i've tried opening this a few times and still nothing, can anyone help?

[Marce]

me too

[NeoTheOne]

Is the game broken? Just tried to play and it keeps stopping on its own and going back to he original load screen.

[Jack Schitt]

Check Task Manager (TM) to see if TM reports the game as running. Highlight every instance one by one and End Task on all of them that are running if it lists any.
Press CTRL+SHIFT+ESC simultaneously to open Task Manager in Windows. Command+SHIFT+U on a MAC to open Activity Monitor.

It seems it might be a connection issue: Check that the EA or Origin app (MAC=Origin) is online.

[BiscayneBarbie]

me too

[JDLgnd]

I had to load the EA App first then go into Help and click Restart App and Exit because it said my Sims 4 was Unavailable in Library. Then you load the Sims 4 from Steam.

[larry_roberts]

Here is some help I have collected (hope it will be of some help to someone):

https://www.getdroidtips.com/fix-the-sims-4-save-not-loading/#:~:text=To%20do%20that%3A%201%20Open%20the%20Origin%20client,not%20loading%20issue%20has%20been%20fixed%20or%20not.

https://steamcommunity.com/app/1222670/discussions/0/3843305689142253517/
https://steamcommunity.com/app/1222670/discussions/0/3828666806668477369/

https://bestgamingtips.com/fix-link2ea-error/

https://help.ea.com/en/help/pc/link-ea-and-steam/

https://steamcommunity.com/app/1222670/discussions/0/3828665650634829307/


https://steamcommunity.com/app/1222670/discussions/0/3780246249200269220/

https://appuals.com/ea-desktop-app-wont-launch/#:~:text=Run%20EA%20App%20as%20an%20Administrator%201%20Go,7%20You%20can%20launch%20the%20EA%20App%20again.

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

https://steamcommunity.com/app/1222670/discussions/0/6492543723424623336/


https://help.ea.com/en-gb/help/account/im-locked-out-of-my-ea-account/


https://help.ea.com/en/help/ea/ea-app/download-install-update-ea-app/


https://windowsreport.com/sims-4-wont-start-fix/#:~:text=How%20do%20I%20fix%20Sims%204%20when%20it,...%206%206.%20Reset%20your%20user%20files%20

https://downdetector.com/status/the-sims-4/

https://bestgamingtips.com/fix-sims-4-expansion-packs-not-showing-up-in-game/


You can launch the EA App, click on the 3 lines top left hand corner and repair app or get help

If you right click on Sims 4 in EA app you can manage and repair (this is a slow process)

If you right click on Sims 4 in steam library, then properties, then local files you can verify files to repair

bigjoe2791:
to everyone who have a game that dont start
i did fix my game in this way

1 right click on EA app - pick open fileplace
so that you get down in where the app is
2 find the EA app updater - and run it
wait for it to finish
then it will open on your sceen - login in again
when you have done that - close it
3 start the sims 4 from the sims 4 icon on your sceen

this is what i did to make my sims 4 working again
and it did work for me
i can only hope it works for all that have the same problem
good luck to everyone that try it the same way

[thedambuster4]

Hey Guys, I had a very similar, if not the same issue on my end. What I found to be the solution was to uninstall the EA App, reinstall it, and simply not log in. You'll have to launch the game from the play button in your library on the Steam App, but it should run without a problem. The only downside is that you won't be able to use a desktop shortcut to boot the game, as that prompts you to login to the EA App.

Read more here:
https://steamcommunity.com/app/1222670/discussions/0/3843305689129849167/

You'll also find links to other solutions as well earlier in the comments.

Hope this helped.

[Mokum]

Originally posted by thedambuster4:

Hey Guys, I had a very similar, if not the same issue on my end. What I found to be the solution was to uninstall the EA App, reinstall it, and simply not log in. You'll have to launch the game from the play button in your library on the Steam App, but it should run without a problem. The only downside is that you won't be able to use a desktop shortcut to boot the game, as that prompts you to login to the EA App.

Read more here:
https://steamcommunity.com/app/1222670/discussions/0/3843305689129849167/

You'll also find links to other solutions as well earlier in the comments.

Hope this helped.

you can add a desktop shortcut straight to the game

right mouse click on game in library then manage then add desktop shortcut

[thedambuster4]

Originally posted by Mokum:

Originally posted by thedambuster4:

Hey Guys, I had a very similar, if not the same issue on my end. What I found to be the solution was to uninstall the EA App, reinstall it, and simply not log in. You'll have to launch the game from the play button in your library on the Steam App, but it should run without a problem. The only downside is that you won't be able to use a desktop shortcut to boot the game, as that prompts you to login to the EA App.

Read more here:
https://steamcommunity.com/app/1222670/discussions/0/3843305689129849167/

You'll also find links to other solutions as well earlier in the comments.

Hope this helped.

you can add a desktop shortcut straight to the game

right mouse click on game in library then manage then add desktop shortcut

Oh, I know. It's not that I wasn't able to make a shortcut to the game, It was that the shortcut wouldn't launch the game but instead prompt you to login to the EA App, as previously stated.