The Sims™ 4

The Sims™ 4

Taek Dec 2, 2020 @ 10:22pm
Anyone experienced computer keeps shutting down and restarting?
My gameplay hrs are 4 hrs but I haven't been able to play so far because after about every 30 mins, Sims 4 will just shut down computer without any error message and then the PC restarts itself. My PC setup is quite up to date since I run heavy simulation effects for my job and I've been playing almost every recent games without any problem. Even when occasionally there was a problem, there was always an error message or in any way, I could debug it by searching through the internet. But sims 4 is really... broken that I cannot find any clue about it. What's weirder is that few years ago, with the same PC I had no problem playing Sims 4 on the same PC just through Origin. Now that it's discounted on Steam, I tried to purchase and play again few years after but well... it turns out EA broke the game and Origin system so much. Has anyone experience computer just keeps restarting in the middle of the game? Anyone has fixed it?
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kelmenwong Dec 2, 2020 @ 11:17pm 
the game is broken, yes. but not about restarting pc.
this is ur hardware/driver issue, likely the former.
if the game causing this, there will be more ppl reporting this, but not that i'm aware, nor do i experienced this when playing the game
Balsover Dec 2, 2020 @ 11:53pm 
I had a lot of problems with it crashing as well. In the graphics options, turn Laptop mode on, fixed it for me.
fredingue Dec 3, 2020 @ 8:45pm 
on some occasions (it only happens when on building mode), my PC collects info and restarts.

i have a message to look for informations on :

windows.com/stopcode

i advice you to ask the assistance/support for help
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Showing 1-3 of 3 comments
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Date Posted: Dec 2, 2020 @ 10:22pm
Posts: 3