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Turns out I needed to go deeper in the main area and up several sets of stairs to get to the top floor of the church type building.
He's supposed to be on the top floor area of a building that resembles a cathedral / church, which has stairs immediately leading up to it and a gong with a skull on it at the bottom of the stairs. I genuinely looked everywhere for him before finding him and being confused how I hadn't seen that specific part of town yet.
So idk, maybe yours is glitched, but maybe you haven't looked everywhere like you think.
Edit: just returned on a new game day (without logging out) and have searched the village large Nth building and all, up and down every area he just isn't here?
Definitely a bug, he just triggered again whilst I was in the jail, left that area notification and sound bite go off (again) he is never sighted.
I get the health bar, look where you are saying, she isn't there. I've wasted over an hour looking everywhere. If I go above the jail, the purple notification and sound bite stops. For some of us this is a bug. If it works for you it should for me, but it doesn't. Will try again after I log off maybe this will help. Will let you know.
As intended, without shenanigans:
Find the mammoth skull mounted on top of a gong outdoors at the western edge of the Glennwood's End. Face North, with the mammoth skull to the right side of a staircase. Proceed up steps to large room with Matron. She is technically two floors directly above the jail, but cannot be reached from the jail itself without shenanigans.
Alternative with shenanigans:
In the jail, find the hooded skeleton in the cage on the wall. Face him. You are now facing north. Shuffle a little to your right and you will be facing a northward hallway. There will be a jail door to open in your path. Continue up the stairs which will turn you eastward. See a small vertical window at the end of the East travel path. Turn left (back to the north). You will likely see the Matron's hp bar at this point. Enter the room with the various boilers. Throw a grenade explosive at the ceiling. Matron will fall into your room.
Hope that helps. I know I spent a long long time looking in the jail for the path.
Did the same thing when i found her :D