Another "No Compatible Graphics device found" (Solved)

[Galadhlinn]

First:
I tried to post this in support, but there is no "Start a new discussion" button in support.
Second: I tried to file a ticket and went through the 5 or so questions that should have resulted in a ticket. It did not. I ended up in the Steam on sale page.
Not a great start
What I have (system):
CPU: AMD Ryzen 9 5650
GPU: MSI GTX 1070TI (8gb VRAM)
RAM: 32gb Viper Extreme
MB: ASUS ROG B550-F Gaming WIFI
HDD: Samsung NVMe 4.0 980Pro 1TB (installed as E: drive dedicated to games)
Notes: Windows 10 fresh install on January 7th, 2024
What I've done:
I uninstalled the Enshrouded Demo
I verified Enshrouded game files.
I uninstalled Enshrouded
I reinstalled Enshrouded and verified the game files.
Still not working.
I will give the devs today to sort out the bugs and get their ticket process working. Then I'll request a refund. Game bugs on launch day to be expected. Not having Steam discussion or ticket submission process up and running, unacceptable.
Side note: The demo worked flawlessly for me, and I played the entire demo time.

[★ aurora ★]

Try this and hopefully it'll launch for you.

https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps/game-on-notebooks-with-amd-radeon-igpus

Ignore the fact it states notebooks, I think this is more an issue with AMD processors with integrated graphics and dedicated graphics cards. Vulkan is detecting the integrated graphics as the primary display driver so it bombs out.

Give it a try.

Enjoy.

[Galadhlinn]

Originally posted by ★ aurora ★:

Try this and hopefully it'll launch for you.

https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps/game-on-notebooks-with-amd-radeon-igpus

Ignore the fact it states notebooks, I think this is more an issue with AMD processors with integrated graphics and dedicated graphics cards. Vulkan is detecting the integrated graphics as the primary display driver so it bombs out.

Give it a try.

Enjoy.

Thank you for the reply.
I'm hesitant to make a change in my PC advanced settings regarding Vulcan, as I currently have other games installed using Vulcan which are working fine. I would not want to risk borking other games that are working in an attempt to fix one that is not.
I will keep this possible fix in mind, though, so thank you again.
I think I'm going to keep my eye on the forums and see what others are doing and see if Keen puts out a patch today.

[★ aurora ★]

You can always revert the change by deleting it after you've finished playing :)

[Galadhlinn]

Originally posted by ★ aurora ★:

You can always revert the change by deleting it after you've finished playing :)

UPDATE:
Okay as mentioned in my OP, I did a fresh (complete) reinstall of Windows 10 only 16 days ago with all new drivers (MB, GPU) installed as well.
But I always check for new drivers before I install a new game. Last night before bed I checked that my GPU drivers were up to date, so I'd be set to install Enshrouded with my morning coffee, and they were.
With your suggestion above, it got me thinking that this is likely going to be a GPU driver issue, so I went to Nvidia's support site for my GPU and then went to manually install. I do this because it let's me poke around as to what is actually included in the latest driver. Specifically, I was looking to files relate to Vulcan. Low and behold there was a driver update today! (driver release date: 1-24-2024)
So I uninstalled Enshrouded. Then closed down Steam all the way. (THEN) Installed the new GPU driver. Then restarted my pc. Then reinstalled Enshrouded. And the game runs.
Thanks again for getting me thinking : )

[★ aurora ★]

No worries, enjoy!

[Treedom]

How well does the game run on your 1070?

[Galadhlinn]

Originally posted by TreedomTV:

How well does the game run on your 1070?

Very decent imo. I'm almost always at around 90fps and often 100fps. All my settings are either balanced or quality, most are quality except draw distance, fog, the usual ones that aren't worth tanking your fps.
Note: My 1070 is a TI variant with 8gb of VRAM.

[thestile]

Originally posted by Galadhlinn:

Originally posted by TreedomTV:

How well does the game run on your 1070?

Very decent imo. I'm almost always at around 90fps and often 100fps. All my settings are either balanced or quality, most are quality except draw distance, fog, the usual ones that aren't worth tanking your fps.
Note: My 1070 is a TI variant with 8gb of VRAM.

That's honestly astounding that you are getting that good of FPS, even at balanced/quality

[chd20024]

well guess im gonna have to get a refund to, tried the fix above and nothing, same error, game looked fun to bad it doesnt run

[Trash Panda]

Same refunding sadly

[Raven]

Having the same issue too i even contacted support i dunno why they don't fix this as they are clearly loosing money well i will be refunding too i guess such a shame the game is broken and cannot even be played

[Jondar Korric]

it's because the dumbass devs made it only in Vulkan, so anyone with an AMD or Nvidia card is just ♥♥♥♥♥♥, and have to jump through a bunch of hoops just to MAYBE get the game working. they should've just used DirectX.