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The only spots you can't mount are rest areas (Defender's inn, Comanders camp, Drezen etc.)
Level drain shouldn't have any effect on that. Since it just gives penalties over actually removing levels. But I was using mounts that were the right size since level 1 so who knows.
So I'm going to guess you got bugged. If you don't get better advice from someone else, I'd do a respec and see if that fixes the issue.
https://steamcommunity.com/app/1184370/discussions/0/3821909708352512032/
Before I manually removed the Saddle Up icon from my hotbar, it was grayed out as you describe. The action is missing from the appropriate menu (but the character sheet still lists it as an ability).
... darkened is a better description.
Much like your raptor, Aivu is a mount - you are describing the exact same situation that happened to me. It's darkened because, for whatever reason, Saddle Up has been removed from the menu of abilities (even though it's still listed as an ability on the character sheet).
Like you, I also have a character (Seelah) with a mount where this hasn't happened, so I have no idea what caused this. You're probably correct in that the bug is at least related to the mount's death. My character's mount was temporarily unavailable due to a quest rather than death, but after finishing that quest, the Saddle Up icon was darkened and couldn't be selected.
Checking one/both should do the trick.
Daniel.
So. I went in and looked, and yes, somehow, after going into the weird council meeting filled with gods and demons and such, saddle up HAD been removed. I even went back to a save i made immediately before i went in, saw it there, loaded up a save after, and it was gone. I fixed it by respeccing, as the first response suggested.
Anyone? So Ember could mount Daeran and shout Yippee as she rides him through Enigma?
Horseback rides for all!!!!
I think Daeran calls that 'Just another Tuesday.'
Yeah, you just KNOW Daeran's played as a pony at least once.
I went to Party -> Main Character -> Features -> Saddle Up.
I clicked "Remove" and searched "Saddle" to re-add this *Feature* to fix this.
Removing and adding the *ability* did not work for some reason.
I know the discussion is old, but it is the top google search result for this bug. I thought I would provide an easier workaround.