Anyone with black screen?

[Mars]

Hello, i cant play the game everytime i start black screen appears, i try everything, new drivers, run as administrator, please if anyone has the solution, thanks

[FireMouse]

Автор сообщения: Kosmozuikis

Автор сообщения: FireMouse

Will do, my man. If you could do the same for me as well please.

Ok it's working for me. Disabling gsync or vsync did not help. But changing framerate to 60 as someone suggested worked for me. I changed it back to 100 and it's working fine it seems.

Oh nice one. Glad you've found your fix. No luck for me though assuming I've done it right.
Did you do it by going into Nvidia control panel, Manage 3D settings, clicking the "program settings" tab, A Plague Tale: Requiem, and then changing "Max Frame Rate" to 60? That's the only way I've found to do that and it hasn't worked for me.

[Kosmozuikis]

Автор сообщения: FireMouse

Автор сообщения: Kosmozuikis

Ok it's working for me. Disabling gsync or vsync did not help. But changing framerate to 60 as someone suggested worked for me. I changed it back to 100 and it's working fine it seems.

Oh nice one. Glad you've found your fix. No luck for me though assuming I've done it right.
Did you do it by going into Nvidia control panel, Manage 3D settings, clicking the "program settings" tab, A Plague Tale: Requiem, and then changing "Max Frame Rate" to 60? That's the only way I've found to do that and it hasn't worked for me.

No it wasn't it. My bad, was just a coincidence.
It seems i found a solution for black screen (at least for me). Can replicate it (did replicate it 3 times so far so seems consistent). The problem is sound related. When my sound is coming through the speakers i get a black screen. When i change my sound output to headphones in wave link software and control panel the game launching without problems.

So try changing the output to something else and see if that helps.

[Kosmozuikis]

Also official response from asobo just confirming this. So just a play with your sound outputs.

“ Thank you for your feedback and the files.

Asobo studio discovered that the problem could be a compatibility issue with some audio devices.
Could you disable or unplug your Elgato and Voicemod sound devices (so keep your Realtek sound device enabled only) and test?”

[Mars]

that's fix the issue for me too, change the sound to digital output and the game loads fine, then change again and i get the game working with sound, thank you guys for the fix

[FireMouse]

Автор сообщения: Kosmozuikis

Also official response from asobo just confirming this. So just a play with your sound outputs.

“ Thank you for your feedback and the files.

Asobo studio discovered that the problem could be a compatibility issue with some audio devices.
Could you disable or unplug your Elgato and Voicemod sound devices (so keep your Realtek sound device enabled only) and test?”

Oh my god that worked. I just switched my audio output from my headphones to my TV that I use as a second monitor and it worked! Better yet, I could then switch my audio output back to my headphones once I reached the main menu and it was fine

Thanks for letting us know Kosmozuikis <3

[Mars]

Glad to hear that firemouse :) i hope this could help everyone to fix the black screen issue

[roy96200]

Автор сообщения: Mars

that's fix the issue for me too, change the sound to digital output and the game loads fine, then change again and i get the game working with sound, thank you guys for the fix

Can I ask what is your original output of sound device and which sound device do you change to? Since my original output of sound device is Realtek(R) Audio and I changed to AI Noise-cancelling Output (ASUS Utility), the problem is still remain.

[Mars]

My original output is Realtek(R) Audio too, i change it to Realtek digital output, then when game loads, alt-tab change it again

[Corvo]

Это сообщение ещё не проанализировано нашей системой автоматической проверки контента. Оно будет временно скрыто до тех пор, пока мы не убедимся, что оно не содержит вредоносный контент (например, ссылки на сайты для кражи информации).

[Angrypillow]

Try disabling steam's overlay and see if that helps. Also, ehat specs are each of you running? What hardware, which windows, etc.

Edit:looks like you fixed it, although the source of the problem for you is confusing as I'm using realtek myself with no issues.

[Hairy Weasel]

Автор сообщения: plagiarize

Gamepass version. I was able to get past this by disabling Gsync in Nvidia Control panel. After the game successfully loaded I was able to exit the game and turn gsync on, and it continued to work. Hopefully that helps someone else.

Worked for me, Game Pass version 1.2 on Windows 11, RTX 3060Ti, g-sync compatibel LG monitor. Maybe a bug with the initalisation of the g-sync that disappears once the value is set correctly?

[7igma957]

Refund game today because of black screen.

[7igma957]

Автор сообщения: Mars

that's fix the issue for me too, change the sound to digital output and the game loads fine, then change again and i get the game working with sound, thank you guys for the fix

Why you thankful if this is a game bug?

[LiQuiDM3tH]

Автор сообщения: 7igma957

Автор сообщения: Mars

that's fix the issue for me too, change the sound to digital output and the game loads fine, then change again and i get the game working with sound, thank you guys for the fix

Why you thankful if this is a game bug?

Game is fine boss your hardware might be bug

[hiccups1980]

Set V-Sync to "application controlled". That is what fixed it for me.