A Plague Tale: Requiem

A Plague Tale: Requiem

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GeorgeDroid Jul 20, 2023 @ 12:55am
crashing
why does the game keep crashing with no crash reports or error code
im pretty sure a 4090 and 7950x with 64gb of ddr5 can run this lemon of a game
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Showing 1-15 of 22 comments
kristijan.123 Jul 20, 2023 @ 7:51am 
When does the crash happen?
At Launch, in menu, while loading a save, or the game before the menu, during gameplay??, This information is needed to pinpoint the cause.
Usually there should be crash logs in event viewer, perhaps not for the game itself, but for some other thing that happened and crashed the game, maybe a driver conflict, or some kind of process taking higher priority or something.

First, verify game files, this fixes issues like 80% of time.
If not, then:
Take a look in event viewer, under windows logs, you should see "Application" and "System", check both for any errors/warnings, or even information, that were loged at the exact time game crashed, repeat this a few times, and if you see a certain same event happen every time, the game crashed, than you have a culprit, if you don't understand what the log says, put the description here so that we can provide more help.
The Nothing Man Jul 20, 2023 @ 4:36pm 
Originally posted by Samuro:
why does the game keep crashing with no crash reports or error code
im pretty sure a 4090 and 7950x with 64gb of ddr5 can run this lemon of a game
this is when I will say
what is your monitor?
is it a huge uwhd with 900hz?
if so adjust that for consoles not pc
I have a feeling you have scaling issues as well..
check os *hope its NOT win 11, and adjust scaling to 100%
or if you know how to override dpi do so with the exe

event viewer sadly will just show generic stuff, though if its the game or the os that will be said.
as the poster above said
more info the better

os ver? pray its not 11
tv/ monitor? size hz etc
what fps are you going for
never play these ports uncapped.. ever
and always go 1 fps lower
so 60 hz 59.7 fps 120 119.2 fps etc etc
also adjust pre rendered frames = 1 if the game doesnt have that set already

hugs and hopes
kristijan.123 Jul 20, 2023 @ 11:26pm 
Originally posted by Idiopathic Confabulations:
event viewer sadly will just show generic stuff

Yes, it may, but sometimes the generic info, no matter how insignificant, might have the cause, if the event happens at the exact time of crash, and it happens over and over again, that means it's connected with those crashes in some way
The Nothing Man Jul 20, 2023 @ 11:29pm 
I agree
it does isolate if its the os fault protecting the os or crashes
OR
if its the game exe
beyond that well
not much

it is indeed worth a look
if anything other than the game exe is faulting there might be an issue in the os/gpu/cpu etc etc

most exe task kills are done so fast the os either doesnt have time to write a log
or it comes back a generic code, which leads to whats called, could be anything zone
but that does mean its the game

hugs x 9
kristijan.123 Jul 21, 2023 @ 12:39am 
The reason I said that any information can be crucial to finding the root cause is becase one guy had a razer mouse which was conflicting with his game https://steamcommunity.com/app/1182900/discussions/0/3779119714749974526 , all he had is event log that said that his mouse has reset a profile (not very helpfull right?), Apparently, uninstalling the mouse drivers fixed it.

There is always something happening when crash occurs, and most of the time it will be written in a log inside event viewer.
Last edited by kristijan.123; Jul 21, 2023 @ 12:40am
The Nothing Man Jul 21, 2023 @ 9:41am 
Originally posted by kristijan.123:
The reason I said that any information can be crucial to finding the root cause is becase one guy had a razer mouse which was conflicting with his game https://steamcommunity.com/app/1182900/discussions/0/3779119714749974526 , all he had is event log that said that his mouse has reset a profile (not very helpfull right?), Apparently, uninstalling the mouse drivers fixed it.

There is always something happening when crash occurs, and most of the time it will be written in a log inside event viewer.

no such thing as always but I totally get you matey
again that would be the OS not the game
anything not game.exe = os
so yep that would help to look

sadly sometimes windows cannot write a dump fast enough
just so you know from a repair side
usually those are the crashes that kill the pc or reboot/stall the os
even then you would see that in event viewer as stalled x y z halt on x y z
yep
also guess what win 12 removed.. yep event viewer
its near the end for gaming as we know it.. get ready to re rent all games on xcloud.
hit head on desk*
kristijan.123 Jul 21, 2023 @ 1:26pm 
Originally posted by Idiopathic Confabulations:
Originally posted by kristijan.123:
The reason I said that any information can be crucial to finding the root cause is becase one guy had a razer mouse which was conflicting with his game https://steamcommunity.com/app/1182900/discussions/0/3779119714749974526 , all he had is event log that said that his mouse has reset a profile (not very helpfull right?), Apparently, uninstalling the mouse drivers fixed it.

There is always something happening when crash occurs, and most of the time it will be written in a log inside event viewer.

no such thing as always but I totally get you matey
again that would be the OS not the game
anything not game.exe = os
so yep that would help to look

sadly sometimes windows cannot write a dump fast enough
just so you know from a repair side
usually those are the crashes that kill the pc or reboot/stall the os
even then you would see that in event viewer as stalled x y z halt on x y z
yep
also guess what win 12 removed.. yep event viewer
its near the end for gaming as we know it.. get ready to re rent all games on xcloud.
hit head on desk*

There are more components than just OS and game.exe, each with it's own independent proccess, all Event viewer does is monitor and write logs it recieves from those various components (named "source" in Event Viewer)

The OS is comprised of multiple components (you have Kernel, Drivers (for each and every thing that is a part of your PC or connected to it), the API, and so on...)
Each of these work independentlly from one another, but from time to time for some reason, they may conflict with each other, these can crash a game, or an entire system (BSOD for short, if the driver crashes due to conflict), another piece of software running in background can also cause this, pinpointing the cause can be difficult, because as I said OS is MANY components, the game.exe is a SINGLE component, you can blame the OS in entirety, but it won't give you the cause and solution, untill you look deeper.
In case of PC crash/stall, XYZ is actually the info you can use to pinpoint the cause, in such cases a dmp file is created (memory dump), there are software that can decript those and give you the details on what happened, say what driver crashed etc.

win12 is still in deep development, we don't know yet for sure what will be removed or sustained.
The Nothing Man Jul 21, 2023 @ 1:39pm 
sigh
ok mate

also no its not
i have had win 12 ES for 7 months
get ready for hell
no media can be inserted
no dvds no cds no usbs that arent signed
new gui is just xbox and xcloud gaming streaming only no installs.
its ♥♥♥♥♥♥ as hell
also you seem knowledgeable on os and game crashes
just note: most arent and most dont even know how to get to event viewer muchless read generic fault codes that could mean well, almost anything
kristijan.123 Jul 21, 2023 @ 3:59pm 
Originally posted by Idiopathic Confabulations:
sigh
ok mate

also no its not
i have had win 12 ES for 7 months
get ready for hell
no media can be inserted
no dvds no cds no usbs that arent signed
new gui is just xbox and xcloud gaming streaming only no installs.
its ♥♥♥♥♥♥ as hell
also you seem knowledgeable on os and game crashes
just note: most arent and most dont even know how to get to event viewer muchless read generic fault codes that could mean well, almost anything
ok, rephrasing, I don't know yet what win 12 brings, if what you say is true, I don't think most people are going to use it, regardless of win11 life expectancy., so things might change in the future.

I understand the fact that most people don't know how to read information in event viewer (heck, even I don't know everything), or how to access it, but a simple google search would give you answers for both, it's not that difficult to access it, as for identifying issues, as I said previouslly, post the info here, so that we can help, certainlly it will be more than just saying "my game is crashing".

I speak from experience I had, event viewer helped me a lot of times when something wierd was happening (game crash, random BSOD, etc.), sometimes it's just a bunch of numbers, but sometimes it can be helpfull.
The Nothing Man Jul 21, 2023 @ 5:21pm 
you arent wrong mate, just again most people.. avg about 80%
wont know what that even is or how to post it or even look at it
application? yes..
system yes
so many sub ticks that if you dont know what you are doing its almost like muddling through regedit.
which is bad if you dont know what youre doing.

totally agree though
specifics bob
we used to say that a LOT at telltale
where what when how specs down to the hz and fps
yep
ruskivotka Aug 3, 2023 @ 8:04am 
Lmao for me the game does not even load. First intros load yeah cool. Then just black screen . :steambored:
The Nothing Man Aug 3, 2023 @ 11:36am 
Originally posted by ruskivotka:
Lmao for me the game does not even load. First intros load yeah cool. Then just black screen . :steambored:
this isnt the game
what os you have?
what is your monitor and gpu
what options are you using?

also unplug the controller*s

post back
as intros loading = game works
black screen = fps issue
my guess is your refresh is set way too high
this is NOT i repeat NOT a pc game
its a console game
so lower specs accordingly
Yasson Aug 8, 2023 @ 7:27am 
It's a save corruption, get a refund. there is no fix - I have tried for weeks to get it to work on steam and xbox game pass. nothing works.
The Nothing Man Aug 8, 2023 @ 11:14am 
Originally posted by Yasson:
It's a save corruption, get a refund. there is no fix - I have tried for weeks to get it to work on steam and xbox game pass. nothing works.
you do know
its NOT a save corruption right?
lol
wooow

you are right it needs mended but this is NOT I repeat NOT a save file corruption issue
sheeesh kid
you have tried what?
please list
I have tried one thing and it works, which is to BYPASS STEAM AND THE OS if using a controller
OR
just DONT USE A CONTROLLER and watch the game work JUST FINE

see?
no?
ok byeeeeeeeee

it does need fixed I agree
but this false info of corrupt saves
just not true nor funny
kristijan.123 Aug 8, 2023 @ 11:35am 
Originally posted by Idiopathic Confabulations:
Originally posted by Yasson:
It's a save corruption, get a refund. there is no fix - I have tried for weeks to get it to work on steam and xbox game pass. nothing works.
you do know
its NOT a save corruption right?
lol
wooow

you are right it needs mended but this is NOT I repeat NOT a save file corruption issue
sheeesh kid
you have tried what?
please list
I have tried one thing and it works, which is to BYPASS STEAM AND THE OS if using a controller
OR
just DONT USE A CONTROLLER and watch the game work JUST FINE

see?
no?
ok byeeeeeeeee

it does need fixed I agree
but this false info of corrupt saves
just not true nor funny


to add, I belive that save corruption (if caused by a game bug), would be much more widespread, not affect only a certain individual group of players, because we all play the same game, same version, same thing, so if it's only happening to some people, but then not for others, means that people that have issues need to further invastigate, rather then point fingers in wrong dirrection, it means that their certain system configuration causes problem, not the game, but rather their own system or something connected to it and in same way conflicting with the game, or other system components, aventually causing crashes etc.

I do agree that this needs to be fixed, whatever it is, however the devs usually when addressing things take the priority in form of "how widespread the problem is" does it happen to everyone or maybe 50% of users, or maybe 10%, obviouslly if it's happening to a few people, they won't adress it, if there are issues affecting everyone, obviouslly they will first take care of that.

so in most cases you are on your own, and if you want to play you need to research what is wrong on your end, or refund if you don't have the patience for that.
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