USER DISABLED

[that_hedgehog]

This company will take your money (7000 credits in the last 14 days) and then disable accounts for me (ThatHedgehog) and my wife (JulieCornetto) for no reason at all. There is no customer support, they never reply to emails.

[that_hedgehog]

after about 10 emails to every email address I can find for WGT absolutely ZERO RESPONSE

[treebeard60]

If you made both those accounts from the same email address, that is probs why. Their T & C's consider that as "multi-accounts" , which is not allowed.

[that_hedgehog]

it was different emails from the same Steam Account, still no response from them

[that_hedgehog]

finally resolved

[Speedy]

Originally posted by that_hedgehog:

finally resolved

so after your long rants care to explain what the problem was

[warren]

I would be interested to find out how you resolved it as a close mate had the same problem except they suspended his two sons accounts that they had also invested in and upgraded themselves. Sent them identity documents to prove it was not duplicate accounts with separate mail addresses but they simply don't respond. They lost about 40k in credits and allot of time wasted.

[5571chief420]

WHO CONTACTED YOU BACK ....MY USERNAME IS NOW DISABLED

[that_hedgehog]

Originally posted by Speedy:

Originally posted by that_hedgehog:

finally resolved

so after your long rants care to explain what the problem was

They removed one of our accounts as we had one each. Then about 2 weeks later they removed the other one and wrote that we were a 'charade', they never replied back to our reply. Their Customer Service is worse than appalling. The main account we lost was a level 89 Legend, so not something new.

Keep away from these pathetic charlatans.

[warren]

That is crazy mate

[Fixit]

Originally posted by treebeard60:

If you made both those accounts from the same email address, that is probs why. Their T & C's consider that as "multi-accounts" , which is not allowed.

Their T's and C's State that playing tournaments with more than ! account is serious. I never played a tourney in my life,yet they took my account,the 1 i had bought clubs for. I will never spend another cent on these jokers.

[azpdb]

https://www.valleyofthesuncc.com/f57-some-of-our-friends-deleted-but-not-forgotten . Is a link to more examples of your dilemma . I was an owner of a CC for over 6 years . I saw over a dozen legit players disabled . Support there is horrendous . Good luck to you .