Every time I try to sit at a table I get this error. Is the problem with me or is there something else?

Like many, I got this from Epic today. I haven't been able to play a single game due to fatal error crashes, lost internet connection, table never loads, or nobody ever loads to a table. What's the deal?

I had about 1.3 m in a cash table and my game crashed and all my chips are gone???!!! Where should I get my chips back???!!!! If this is not possible then I will for sure get a fxxking refund!

We’re pleased to announce that additional cross-play features for Poker Club are arriving today in a new update! Poker Club players on Steam will now be able to play seamlessly with friends on Epic Games. For multiplayer matchmaking, you’ll find a larger pool of players to connect with across both Steam and Epic Games. This update also includes performance and optimisation improvements. Please note: as a result of the update, there may be some downtime for Poker Club until around 9 PM GMT today. ...

I started-off well. I was winning hands, and eliminating players. Then these people keep showing up to my low-level matches. (The only thing available to me.) I see them at all hours of the day and night. I cannot defeat them. It's always two. If one raises pre-flop? The other will fold. Preventing one from interfering with the other. They are always both of the same club. (Rarely, they'll call each other. In which case, they just check or make micro-bets.) If I raise with good cards? They fold. If I ra...