Bugs and troubleshooting

[Fair]

To avoid duplicate bug reports, please try and find your problem first by using the search function in discussions.

If you have a new bug to report or if you can't find a solution, feel free to create a new post detailing your problem as much as possible. The game generates a log file located at "%APPDATA%/Necesse/latest-log.txt", which will be very helpful if you include in your report.

It is usually much faster to get your issue resolved if you post it inside the official Discord server. You can join it by using this link: https://discord.gg/FAFgrKD

Known major bugs and issues:

> My game experiences stutters, long frame drops or closes after some time
If this happens it's often because the game isn't getting allocated enough memory. If you know your system has the required memory to run the game, a computer restart, or closing your other memory intensive programs often fixes this issue. You can also try to select the "Run without ram arguments" option when launching from your Steam library.

> I get a message saying my system doesn't support OpenGL
> My screen is black or flickering
This means that the game had trouble finding the OpenGL functions needed. You can try to update your graphics drivers. However, if that still does not fix it, your graphics card simply does not meet the minimum requirements to run the game.

> I am experiencing lag, desync or cannot connect at all through Steam
Sometimes you can get a bad connection through the Steam network. It is usually fixed by changing your Steam download server in Steam Settings -> Downloads -> Download Region dropdown. Just change it to something else nearby.
If you are playing with one other friend, you both need to do this since there is no way to tell which of you is having the problem. It may also be helpful to have it be the same as your friend.

> I don't see any main menu when I launch the game, just a panning camera
This means the game couldn't find the required graphics driver functions to properly render the game. A temporary fix is to hit F11 to exit fullscreen, but you still may run into other render bugs later in the game.

> The game closes without any info, sometimes after 15 seconds and sometimes 30 minutes
If you see an error file at the games install folder, it likely means the crash is caused by a faulty OpenGL Intel graphics driver. To be sure, check the file for "igxelpicd64.dll".
If you have a laptop with a dedicated graphics card, it means Windows has decided not to use it for the game. To fix this, you have to go into Windows graphics settings and force it like shown in this screenshot: https://i.imgur.com/lJPxAKx.png
Make sure that you choose javaw.exe and not Necesse.exe.
We're looking into a workaround, but since the issue is on Intels side, it can be hard. Not a lot of games use OpenGL for graphics, so you won't be experiencing this on those.

> The game doesn't launch on my M1 mac
M1 support is currently being worked on.
Some people, including me, have reported it working out of the box. Check for an update to your Mac, install it and it may work for you too.
Others have reported it working when using Rosetta. More info on that can be found here: https://support.apple.com/en-us/HT211861

> I cannot control my character with WASD
This happens if you are using an Asian keyboard or a keyboard with different input modes. Make sure that you are in the "Latin" typing mode, and it will work.

[mike]

The game froze on start up and I had to do a hard restart. Then game would not launch. Validated all files through Steam, and still won't launch. Uninstalled and reinstalled and still won't launch. Below is my latest log.

[2020-09-14 09:11:50] SYSTEM INFO:
[2020-09-14 09:11:50] Username: mikep
[2020-09-14 09:11:52] OS: Microsoft Windows 10 (Home) build 18362
[2020-09-14 09:11:52] CPU: Intel(R) Celeron(R) N4000 CPU @ 1.10GHz
[2020-09-14 09:11:52] OS arch: amd64
[2020-09-14 09:11:52] Memory total: 4.12 GB
[2020-09-14 09:11:52] Memory max: 1.91 GB
[2020-09-14 09:11:52] Java path: C:\Program Files (x86)\Steam\steamapps\common\Necesse\jre
[2020-09-14 09:11:52] Java version: 1.8.0_202
[2020-09-14 09:11:52] LWJGL version: 3.2.2 build 10
[2020-09-14 09:11:52] AppData path: C:\Users\mikep\AppData\Roaming\Necesse\
[2020-09-14 09:11:52] Working dir: C:\Program Files (x86)\Steam\steamapps\common\Necesse
[2020-09-14 09:11:52] Natives path: C:\Program Files (x86)\Steam\steamapps\common\Necesse\natives\windows
[2020-09-14 09:11:59] GRAPHICS INFO:
[2020-09-14 09:11:59] Graphics card: Intel, Intel(R) UHD Graphics 600
[2020-09-14 09:11:59] OpenGL version: 4.6.0 - Build 26.20.100.7925
[2020-09-14 09:12:00] (ERR) Crash outside ticking, closing application.
[2020-09-14 09:12:00] (ERR) java.lang.NullPointerException
[2020-09-14 09:12:00] (ERR) at engine.save.SaveComponent.getFirstComponentByName(SaveComponent.java:168)
[2020-09-14 09:12:00] (ERR) at engine.save.LoadData.getFirstComponentByName(LoadData.java:73)
[2020-09-14 09:12:00] (ERR) at engine.Settings.loadClientData(Settings.java:200)
[2020-09-14 09:12:00] (ERR) at engine.Settings.loadClientSettings(Settings.java:302)
[2020-09-14 09:12:00] (ERR) at StartClient.main(StartClient.java:37)
[2020-09-14 09:12:00] (ERR) Printing crash log to C:\Program Files (x86)\Steam\steamapps\common\Necesse\latest-crash.log
[2020-09-14 09:12:00] (ERR) Exception in thread "main" [2020-09-14 09:12:00] (ERR) java.lang.NullPointerException
[2020-09-14 09:12:00] (ERR) at engine.GameCrashLog.generatePathLogs(GameCrashLog.java:41)
[2020-09-14 09:12:00] (ERR) at engine.GameCrashLog.<init>(GameCrashLog.java:31)
[2020-09-14 09:12:00] (ERR) at engine.GameCrashLog.printCrashLog(GameCrashLog.java:169)
[2020-09-14 09:12:00] (ERR) at engine.GameCrashLog.printCrashLog(GameCrashLog.java:160)
[2020-09-14 09:12:00] (ERR) at StartClient.main(StartClient.java:43)

[Fair]

Sorry to hear that. I'll get this fixed in a patch today. In the mean time, you can try and delete the settings file located at
%APPDATA%/Necesse/cfg/settings.cfg
That should fix the issue. If it doesn't, you can try and delete the entire cfg folder.
Hope that helped :)

[mike]

Oprindeligt skrevet af Fair:

Sorry to hear that. I'll get this fixed in a patch today. In the mean time, you can try and delete the settings file located at
%APPDATA%/Necesse/cfg/settings.cfg
That should fix the issue. If it doesn't, you can try and delete the entire cfg folder.
Hope that helped :)

Yes, that fixed it. Thanks so much!

[mike]

I went exploring to about 3 islands and came back to 999+ wheat suddenly in my feeding trough at home base, plus TONS of sheep and cows, haha. Not complaining, but definite bug.

[Fair]

That sounds super odd. I'll look into it, thanks for the report :)

[Enchantress]

if you adjust the time of day for night(shorten), no matter if it's day the zombies still spawn. i.e.-> cut night in half but then zombies will be present for 1/2 of the day.

[mike]

Is the invisibility potion supposed to make you invisible to enemies or just invisible? Noticed I was still being attached in dungeon. Do I need to take all my clothes/armor off as well?! If so, that's kind of funny and neat.

[Fair]

The invisibility potions are more cosmetic than anything else at the moment. I have thought about making it exactly as you mention, that you need to take off armor and it reduces aggro range for each piece you take off. But that also introduces a bunch of stuff that needs to be reworked in regards to bosses etc.
It's definitely an area that can be expanded on :)

[mike]

Okay, thanks for the info. Really enjoying the game!

[Fair]

@Enchantress Sorry for the long wait, but I tracked down this issue and uploaded a hotfix. During it I discovered that this should only be a problem when first creating and playing the world. The next time you load the world it should have already been fixed :)

[Enchantress]

@Fair, that's fantastic. great work and thanks for letting me know. having a blast in the game.

[Limimi]

Just a small issue - for some reason any time I right click to talk to someone, it brings up the inventory as well, on top of the conversation text. Mostly that isn't a drama, except when they have a whole bunch of options to choose from like the tutorial elder dude - half of the topics you can ask him about are hidden by the inventory, and pressing e exits the conversation before it closes the inventory, so I can't read any of it. I haven't changed any keybinding, but I have increased the UI scale significantly, in case that matters.

[Fair]

@Limimi That is actually the intended way it works, and there should be a scroll bar for the larger dialogue options. But I like your suggestion and will look into that :)

[Mouko]

I has defeated ancient vulture, but I can't unlock the npc tips complete ancient vulture quest tier.

[Fair]

@Mouko I'm not sure exactly what you mean, but you have to complete the settlement quests once you've beat it, then you will be able to recruit the pawnbroker when he visits your settlement.
Hope that helped :)