Bugs and troubleshooting

[Fair]

To avoid duplicate bug reports, please try and find your problem first by using the search function in discussions.

If you have a new bug to report or if you can't find a solution, feel free to create a new post detailing your problem as much as possible. The game generates a log file located at "%APPDATA%/Necesse/latest-log.txt", which will be very helpful if you include in your report.

It is usually much faster to get your issue resolved if you post it inside the official Discord server. You can join it by using this link: https://discord.gg/FAFgrKD

Known major bugs and issues:

> My game experiences stutters, long frame drops or closes after some time
If this happens it's often because the game isn't getting allocated enough memory. If you know your system has the required memory to run the game, a computer restart, or closing your other memory intensive programs often fixes this issue. You can also try to select the "Run without ram arguments" option when launching from your Steam library.

> I get a message saying my system doesn't support OpenGL
> My screen is black or flickering
This means that the game had trouble finding the OpenGL functions needed. You can try to update your graphics drivers. However, if that still does not fix it, your graphics card simply does not meet the minimum requirements to run the game.

> I am experiencing lag, desync or cannot connect at all through Steam
Sometimes you can get a bad connection through the Steam network. It is usually fixed by changing your Steam download server in Steam Settings -> Downloads -> Download Region dropdown. Just change it to something else nearby.
If you are playing with one other friend, you both need to do this since there is no way to tell which of you is having the problem. It may also be helpful to have it be the same as your friend.

> I don't see any main menu when I launch the game, just a panning camera
This means the game couldn't find the required graphics driver functions to properly render the game. A temporary fix is to hit F11 to exit fullscreen, but you still may run into other render bugs later in the game.

> The game closes without any info, sometimes after 15 seconds and sometimes 30 minutes
If you see an error file at the games install folder, it likely means the crash is caused by a faulty OpenGL Intel graphics driver. To be sure, check the file for "igxelpicd64.dll".
If you have a laptop with a dedicated graphics card, it means Windows has decided not to use it for the game. To fix this, you have to go into Windows graphics settings and force it like shown in this screenshot: https://i.imgur.com/lJPxAKx.png
Make sure that you choose javaw.exe and not Necesse.exe.
We're looking into a workaround, but since the issue is on Intels side, it can be hard. Not a lot of games use OpenGL for graphics, so you won't be experiencing this on those.

> The game doesn't launch on my M1 mac
M1 support is currently being worked on.
Some people, including me, have reported it working out of the box. Check for an update to your Mac, install it and it may work for you too.
Others have reported it working when using Rosetta. More info on that can be found here: https://support.apple.com/en-us/HT211861

> I cannot control my character with WASD
This happens if you are using an Asian keyboard or a keyboard with different input modes. Make sure that you are in the "Latin" typing mode, and it will work.

[[+] hadji]

Game isn't starting for me any longer. Click to start, steam acts like it is running the game, lets me pick normal or 'no ram arguments' option, and then drops back to steam shortly after selecting. I know it will start if I reboot, but the problem is reoccurring. Seems like I can play the game once per boot; when I come back later to try again, the game will not start.

I have looked in %appdata%\Necesse and there is no error log. There is a latest-log.txt file, but it does not contain any error information, only system info (username, OS, CPU, RAM, java path, user paths, game paths, graphics info).

I do notice that there appears to be a java error log created in the game's root directory after each attempt (hs_err_pidxxxx.log, with xxxx being the process ID for the run). I will paste in the bit that I believe might be helpful; the rest of the log just seems to be the current memory addresses and such for the specific run, along with a whole lot of system info.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffca8c9014a, pid=7264, tid=0x0000000000003a74
#
# JRE version: Java(TM) SE Runtime Environment (8.0_202-b08) (build 1.8.0_202-b08)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.202-b08 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  0x00007ffca8c9014a

Anything I can do here? I've tried clearing java's cache, running the jar directly, deleting Necesse's cache from the %appdata% location. Open for input.

--edit
To add, I also do not see any residual hung processes for either Necesse or java.

[Fair]

@[+] hadji Hmm, could be something that is corrupted. Have you tried to validate the game files?

[[+] hadji]

Sorry for the delayed response. I thought I had subscribed to the thread, but apparently not. Didn't know you had responded.

I've actually discovered something that I hadn't thought about/noticed before. I believe the issue is related to XSplit. I've found that if I have XSplit loaded when I try to load the game, the game will frequently not open. If I close XSplit, the game then runs. Hadn't occurred to me when doing previous troubleshooting, as I have been streaming nearly all my game sessions.

That said, I just ran XSplit a moment ago and was prompted to update. Had the game running in the background, waiting to play. After the update and re-running XSplit, the game was no longer running. So I closed XSplit, opened the game back up, and started XSplit again; the game again vanished.

Something is conflicting with XSplit and the game. No idea what, but the update I just got for it apparently worsened the situation.

[Fair]

Ok, thanks. I am not sure if I can do anything on my side unfortunately. The error is caused by something messing with the allocated memory of the game.
It sounds to me like XSplit is messing with it :/

[[+] hadji]

Yeah. I kinda figured there would be little you could do. I hadn't really thought about it until it caused the game to close (note, no error or anything comes up, the game just closes). I'm wondering if maybe it has something to do with the XSplit overlay. Will try turning that off to see if it has an impact.

Not sure what other hooks might have an impact.


--edit
Seems like turning off the XSplit overlay may have done the trick, or I've just gotten lucky a couple times.

[LoganS]

when I set a recipe of ivy bars for the colonists they will take the ore and immediately place it back in the chest where it came from. the colonists will make the other bars except the ivy bar. (the required amount of ores is in the chest)

[CommanderSalad]

Hello got the game on an alternate account about an hour ago and keep experiencing a crash after about 30 mins of gameplay, and a crash every time afterwards when attempting to load my save, I love the game and would like some help. After the first time it happened, starting a new save somewhat fixed the issue however after ~30 min of play on the new save, it crashed again.

[Fair]

@CommanderSalad Sorry about that :(
Can you send me the log file located at %APPDATA%/Necesse ?

[CommanderSalad]

引用自 Fair：

@CommanderSalad Sorry about that :(
Can you send me the log file located at %APPDATA%/Necesse ?

This is what i have as the Latest Log, thank you

[2022-06-02 00:24:36] SYSTEM INFO:
[2022-06-02 00:24:36] Username: Jaydin
[2022-06-02 00:24:36] OS: Microsoft Windows 10 (Home) build 19044
[2022-06-02 00:24:36] CPU: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz
[2022-06-02 00:24:36] OS arch: amd64
[2022-06-02 00:24:36] Memory total: 17.11 GB
[2022-06-02 00:24:36] Memory max: 4.29 GB
[2022-06-02 00:24:36] Java path: C:\Program Files (x86)\Steam\steamapps\common\Necesse\jre
[2022-06-02 00:24:36] Java version: 1.8.0_202
[2022-06-02 00:24:36] JVM arguments:
[2022-06-02 00:24:36] -Xms512m
[2022-06-02 00:24:36] -Xmx4G
[2022-06-02 00:24:36] -XX:+UnlockExperimentalVMOptions
[2022-06-02 00:24:36] -XX:+UseG1GC
[2022-06-02 00:24:36] -XX:G1NewSizePercent=20
[2022-06-02 00:24:36] -XX:G1ReservePercent=20
[2022-06-02 00:24:36] -XX:MaxGCPauseMillis=50
[2022-06-02 00:24:36] -XX:G1HeapRegionSize=32M
[2022-06-02 00:24:36] LWJGL version: 3.3.0 build 21
[2022-06-02 00:24:36] Root path: C:\Program Files (x86)\Steam\steamapps\common\Necesse\
[2022-06-02 00:24:36] AppData path: C:\Users\Jaydin\AppData\Roaming\Necesse\
[2022-06-02 00:24:36] Working dir: C:\Program Files (x86)\Steam\steamapps\common\Necesse
[2022-06-02 00:24:36] Natives path: INTERNAL
[2022-06-02 00:24:37] GRAPHICS INFO:
[2022-06-02 00:24:37] Graphics card: ATI Technologies Inc., Radeon RX550/550 Series
[2022-06-02 00:24:37] OpenGL version: 4.6.14800 Compatibility Profile Context 22.4.1 30.0.15021.1001
[2022-06-02 00:24:37] Display 0: DELL P2217H (DEL, a0d9)
[2022-06-02 00:24:38] (ERR) Could initialize OpenAL: No device was found
[2022-06-02 00:24:38] Started client on version 0.21.22 build 8853794 with authentication 76561199159700924.
[2022-06-02 00:31:37] Started singleplayer server on world 2nd.zip, game version 0.21.22
[2022-06-02 00:31:37] Found 1 saved players.
[2022-06-02 00:31:37] Client "jay" connected on slot 1/1.
[2022-06-02 00:31:37] Loading map for player: AUTH:76561199159700924
[2022-06-02 00:31:37] Loaded player: 76561199159700924
[2022-06-02 00:31:37] Chat > jay is connecting!
[2022-06-02 00:31:39] Chat > jay has joined!
[2022-06-02 00:31:40] (ERR) Exception in thread "main" java.lang.ExceptionInInitializerError
[2022-06-02 00:31:40] (ERR) at org.lwjgl.openal.AL$ICDStatic.get(AL.java:252)
[2022-06-02 00:31:40] (ERR) at org.lwjgl.openal.AL.getICD(AL.java:218)
[2022-06-02 00:31:40] (ERR) at org.lwjgl.openal.AL10.nalGenSources(AL10.java:643)
[2022-06-02 00:31:40] (ERR) at org.lwjgl.openal.AL10.alGenSources(AL10.java:663)
[2022-06-02 00:31:40] (ERR) at engine.sound.SoundPlayer.playSound(SoundPlayer.java:47)
[2022-06-02 00:31:40] (ERR) at engine.sound.SoundPlayer.playSound(SoundPlayer.java:38)
[2022-06-02 00:31:40] (ERR) at engine.Screen.setWeatherSound(Screen.java:1462)
[2022-06-02 00:31:40] (ERR) at level.maps.Level.tickEffect(Level.java:263)
[2022-06-02 00:31:40] (ERR) at engine.state.MainGame.lambda$frameTick$9(MainGame.java:372)
[2022-06-02 00:31:40] (ERR) at engine.tickManager.PerformanceTimerManager.recordConstantPerformance(PerformanceTimerManager.java:113)
[2022-06-02 00:31:40] (ERR) at engine.tickManager.Performance.recordConstant(Performance.java:16)
[2022-06-02 00:31:40] (ERR) at engine.state.MainGame.frameTick(MainGame.java:370)
[2022-06-02 00:31:40] (ERR) at engine.Screen$1.lambda$update$3(Screen.java:580)
[2022-06-02 00:31:40] (ERR) at engine.tickManager.PerformanceTimerManager.recordConstantPerformance(PerformanceTimerManager.java:113)
[2022-06-02 00:31:40] (ERR) at engine.tickManager.Performance.recordConstant(Performance.java:16)
[2022-06-02 00:31:40] (ERR) at engine.Screen$1.update(Screen.java:579)
[2022-06-02 00:31:40] (ERR) at engine.tickManager.TickManager.tickLogic(TickManager.java:98)
[2022-06-02 00:31:40] (ERR) at engine.Screen.init(Screen.java:1029)
[2022-06-02 00:31:40] (ERR) at engine.Screen.<init>(Screen.java:257)
[2022-06-02 00:31:40] (ERR) at StartClient.main(StartClient.java:103)
[2022-06-02 00:31:40] (ERR) Caused by: java.lang.IllegalStateException: No ALCapabilities instance has been set
[2022-06-02 00:31:40] (ERR) at org.lwjgl.openal.AL$ICDStatic$WriteOnce.<clinit>(AL.java:262)
[2022-06-02 00:31:40] (ERR) ... 20 more

[Fair]

Thank you :)
It looks like there is an error in playing sound because you have no sound device. I thought I had this fixed, but it looks like I'm gonna have to take another look.
In the meantime, you can try to plug in any type of sound player. Like headphones, speakers etc.

[CommanderSalad]

引用自 Fair：

Thank you :)
It looks like there is an error in playing sound because you have no sound device. I thought I had this fixed, but it looks like I'm gonna have to take another look.
In the meantime, you can try to plug in any type of sound player. Like headphones, speakers etc.

Thank you, I appreciate it! I really like the game so far, thanks for all of your work.

[TheRogon]

Brain on a stick is showing 2 (base + trinket). Use Summon Potion; Brain on a stick shows 3. Cannot add a third summons (already had 2 out).

[fredc]

I'm having a weird graphics issue. All of the floor tiles are black. The game worked fine yesterday. When I loaded my game today, all of the floor tiles turned black. I reinstalled the game, stared a new world and it did not fix the issue.

[Vantom253]

A bug I ran into was: If you walk in any direction and press escape, your character keeps moving in that direction.

[TheBoogeyMan]

Im getting awful lag when there's like 4-5 enemies. I haven't gotten to far in the game. Maybe like an hour or so. The game as a whole just feels super laggy idk how else to describe it. Like the fps is capped at like 15 even if I'm running with it set to 60. Its def not my hardware, 3080 and an I9, I've played with the settings and such but it doesn't seem like its helped to be honest. On the main menu things seem smooth and clean but once I get into my save things are just chunky and janky. I can watch the animals move smoothly but not while Im in my save game. I cant find anyone else on here with a similar issue so here I am