[Bug] Game won't start up anymore. :: Necesse Gameplay Discussions

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Breathing Shadow Dec 20, 2019 @ 10:34pm

[Bug] Game won't start up anymore.

First of all, I have to say, that the time I was able to spent in this game was already very entertaining (although sadly very short)
But a problem that prevents me from having more fun with it is, that it doesn't start again anymore.

After pressing play in Steam, a black window opens itself, music is playing, the mouse changes to the mousepointer of the game, but then...nothing.
All I can do is pressing the [x] to close Necesse.

What I tried to fix it, was the following:
- Run as administor
- Changing compatibilty around
- Verifiying the game files
- Reinstall the whole game
- Testing the other beta branch
- Deleting the files under the appdata/roaming/necesse folder to prevent conflicts with maybe
screwed up configs or saves
(Order may vary)

There are no new drivers or updates, that hadn't been already on my pc when the game
ran the first time.

The log file that was created contains the following:

[2019-12-21 07:05:09] SYSTEM INFO:
[2019-12-21 07:05:09] Username: XXX
[2019-12-21 07:05:09] OS: Windows 10
[2019-12-21 07:05:09] OS version: 10.0
[2019-12-21 07:05:09] OS arch: amd64
[2019-12-21 07:05:09] Memory total: 192.94 MB
[2019-12-21 07:05:09] Memory max: 2.86 GB
[2019-12-21 07:05:09] Java path: D:\Steam\steamapps\common\Necesse\jre
[2019-12-21 07:05:09] Java version: 1.8.0_231
[2019-12-21 07:05:09] AppData path: C:\Users\XXX\AppData\Roaming\Necesse\
[2019-12-21 07:05:09] Working dir: D:\Steam\steamapps\common\Necesse
[2019-12-21 07:05:09] Natives path: D:\Steam\steamapps\common\Necesse\natives\windows
[2019-12-21 07:05:16] GRAPHICS INFO:
[2019-12-21 07:05:16] Graphics card: ATI Technologies Inc., AMD Radeon (TM) R9 380 Series
[2019-12-21 07:05:16] OpenGL version: 4.6.13586 Compatibility Profile Context 19.12.2 26.20.15002.61
[2019-12-21 07:05:16] Monitor name:
[2019-12-21 07:05:16] Started client on version 0.19.17 (1014441070) with authentication 76561198038240937.

I would appreciate any help provided.
Thanks in advance and have a nice day!

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Showing 1-8 of 8 comments

Fair [developer] Dec 20, 2019 @ 11:09pm

Very sorry to hear this. The log file unfortunately doesn't say much in this case. A few questions that may help ultimately figuring this out:
When was the last time you knew it worked?
Do you not see the "loading..." screens either?
Have you tried to restart your PC?

Breathing Shadow Dec 20, 2019 @ 11:34pm

Woah, that was fast! Thank you :)

The last time it worked, was when I was gifted it yesterday.
After shutting down my PC and trying to play again today, the issue occured.
Exiting the game seemed normal back then and while running, there were no other problems
that I was aware of.

Starting it up just shows the black window (but with that little guy in corner)
A new restart of my PC did not help (forgot to mention that in the post above, sorry).
It may as well be just my machine acting up, but at least for now Necesse is the only game
with this problem.
Please forgive me, that I tagged the post with [Bug], because it doesn't have to be caused by this game. If you want I can change that.

Edit: The Bios settings are the same as they were before too.

Last edited by Breathing Shadow; Dec 20, 2019 @ 11:40pm

Fair [developer] Dec 21, 2019 @ 4:07am

I really want to fix this, but I can't really find a way to reproduce this or debug it effectively at the moment.
If you would be willing to add me as friend, it could help me get some quick answers to troubleshooting questions and maybe share a bit more about your setup.
Very sorry that this is a problem at all.

Breathing Shadow Dec 21, 2019 @ 3:26pm

Hey sorry, that it took me so long, but there were some problems in my real life, that prevented me from writing here and adding you. Christmas can be stressfull.
Thank you for your help, I'll add you now, that I can :)
Very friendly of you!

Edit: Okay...I just tried it again out of curiosity and it works now.
I changed nothing from the last time, just another start of my machine after I shut it down before I left my house today.

This is very strange. I really don't get it, but I am glad.

Thank you for your support and friendly help!
I'm looking forward to play and having fun with it!
Awesome!

Happy Holidays to you and thanks for your work!

Last edited by Breathing Shadow; Dec 21, 2019 @ 3:41pm