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I in fact find the game very relaxing, and got exacly what was presented in the screenshots, trailers and description of the game. So instead of going in all-mental mode with your DO NOT BUY!!! like it's the biggest scam ever, you can also just accept that it's just not your cup of tea.
That help?
We do care and we do read every bug report that we can via e-mail and via the in-game bug reporter. We are working on fixing every single one we get. However, Natural Instincts has high hardware requirements and at the moment, crashes on laptops with integrated graphic cards. Is that the case for you? Did you add your specs to the bug report?
I'm responding to you because of your politeness (I don't waste time with those who don't deserve). As said, I'm already out, so have no further interest in this game. Appreciate you say to be reading all reports, but you don't acknowledge them (sure didn't with mine. So why ask for a return email account in the ingame bug reporter?). I bet that just after launch there is plenty of newfound bugs, some easier to find and squash but some will require more time and skills. So was ready to provide further info upon request, but while that bug isn't corrected I am totally blocked, so much it is serious. I already provided technical info, but didn't show the "basic HW specs" as I feel the problem is elsewhere: running on a brand new desktop, i7-11700K CPU, GeForce GTX-1660 GPU, 32GB RAM, plenty of disk space, all drivers updated, no problem ever running any software, neither any indication of high resource usage with Natural Instinct.
What a load of BS. No one sane would say the above about a game they liked.
Did you use the in-game bug reporter or send everything via e-mail?
We do acknowledge all of them. Game was created by literally small number of people and we are working on fixing every problem day and night since it has launched. Just not everything is so easy to fix in a blink of an eye, so please, have patience. I understand you have already given up on the game and I understand that, but please, don't say that we don't care and that we don't fix anything. There were 4 updates already and we're working hard on another one.
Yes, used the in-game bug reporter. I mentioned it was a game-breaking issue. Therefore, while I know it could require time to fix, I expected someone to show the issue would be dealt with. I don't have to keep waiting for who knows how long without even the possibility to start playing, without even the faintest trace of that issue being managed. Not that you aren't doing anything, it seems you are addressing lots of other bugs, but to me those are of minor importance. I already mentioned elsewhere that would have been better to start with a public bugtracker, so every user could know what had been reported, further contribute to existing reports, and know issues being managed and their state. While in early access, there's little else than seeing progress on issues for users who can't really play yet.
We will discuss this. However, we have never done something like a public bug tracker and I doubt it will change. I'll let you know about our decision.