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I haven't played the game for years but it doesn't seem like it's been well taken care of -- the website crashes every second page and account creation seems bugged on several levels. Good luck if you continue attempting to play, I managed to make an account.
Oh yeah, I wanted to add: I sent their support a message - no response. They don't want new players.
Another edit: I received a response from support today, telling me to reboot my modem/router to get a new IP address. I did, and not surprisingly since the IP has nothing to do with the website telling me Invalid Email Format, exact same thing.