Coral Island crashes my PC!

[Aki]

Hello everyone, when I quit the game, my PC freezes and the screen goes black. Nothing works anymore. I then have to turn the PC off completely! I don't have that with the other games. Why is it suddenly like this? I haven't played the game for about half a year and everything was fine then!

[Rachma_Stairway]

Hello Aki! To help us better understand the problem, can you let us know the specs of your device? [You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/]

Also, did you receive any crash logs (a dialogue box pop-up) when the issue happened?

[Aki]

Originally posted by Rachma_Stairway:

Hello Aki! To help us better understand the problem, can you let us know the specs of your device? [You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/]

Also, did you receive any crash logs (a dialogue box pop-up) when the issue happened?

Hello Rachma_Stairway and thank you for your quick reply. Yes, I actually got several crash logs. However, it is no longer supported since I set the resolution to 4096×2160! However, I have had the problem right from the start when I run very fast in the game or otherwise... it keeps jerking and/or freezing for a short time!!! So somehow the performance isn't that good... This also happens when I set the graphics lower in the settings!!!


Prozessor 12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
Installierter RAM 16,0 GB (15,8 GB verwendbar)
Geräte-ID 7CB26612-3249-4773-9BCE-A01303BF1216
Produkt-ID 00342-20801-65079-AAOEM
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor

GPU 0

NVIDIA GeForce RTX 3060 Ti

Treiberversion: 32.0.15.6603
Treiberdatum: 15.10.2024
DirectX-Version: 12 (FL 12.1)
Physischer Standort: PCI-Bus 1, Gerät 0, Funktion 0

Auslastung 13%
Dedizierter GPU-Speicher 2,7/8,0 GB
Gemeinsamer GPU-Speicher 0,2/7,9 GB
GPU-Speicher 2,8/15,9 GB

[Rachma_Stairway]

Originally posted by Aki:

Hello Rachma_Stairway and thank you for your quick reply. Yes, I actually got several crash logs. However, it is no longer supported since I set the resolution to 4096×2160! However, I have had the problem right from the start when I run very fast in the game or otherwise... it keeps jerking and/or freezing for a short time!!! So somehow the performance isn't that good... This also happens when I set the graphics lower in the settings!!!

I see! Could you please share the crash logs you've received, along with your save file, so we can investigate further?

You can find instructions for locating the save file here: https://steamcommunity.com/app/1158160/discussions/0/4407417406453213506/
The crash logs are located in the "Crashes" folder (look for the XML files).

Kindly email them to [e-mail] with the subject line, "Steam Discussion - Coral Island Crashes - [Your Steam Username]." We’ll take a closer look. Thank you!