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Do you perhaps have any recorded video of this? :O
Can you please tell us more details about this to our mail support@stairwaygames.com so we can check it?
Thank you!
Hi! Thank you for adding your report here, and we’re very sorry for the trouble it’s caused.
We want to assure you that the team is actively working on a fix—we’re hopeful it’ll be resolved soon.
In the meantime, if you’d prefer to roll back to the previous day, you can load a backup save from the day you received the item or before you placed it.
To help prevent the issue from happening again, please store the items safely inside a chest and avoid placing them until the fix is released.
Here’s how to load your backup save:
- Go to Settings on the title screen and set “Show Backup” to Yes.
- Return to the Save File list from the main menu.
- Toggle “Show Backup” at the bottom left of the screen to see your available backup saves.
Thanks again for your patience and understanding—and please don’t hesitate to reach out if you run into anything else!
A response I did in another post regardingt this:
I Had the same problem with both the pond and the insect house that was placed from inventory.
But I noticed that the placement was off, in my case it actually placed the building something like 2 slots down and 3 slots to the left from where it should be placed, and if that placement was outside the build area or ontop of something else the pond/insect house dissapeared.
After noticing this a cleard an area that was free from stuff around and just placed it there until it was built, then I could move it without problem.
Just a tip to try out/check.