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Hello!
Thank you for your time to send us this report.
May we ask, do you happen to have any recorded video or screenshot of the issue?
Since different bug issue may require distinct solutions, and visual evidence will greatly assist us in identifying and addressing the specific issue you're facing.
Furthermore, can you send your save file and video of that issue so we can take a closer look.
Kindly send it to Support@Stairwaygames.com
You can write 'Requested Save File - Steam Discussion - [Steam username]' in the subject. Thank you!
Hi Rachma
Unfortunately I am unable to send a video recording. However, I will monitor the issue over the next few days, to double check that it is still occurring. If the problem is still happening, I will let you know, and forward a save file to you at Stairway.
However, if I don't see it happening, I will update you here in the Steam Discussions Forum.
Thanks
Hi! Thank you for your prompt response.
Yes - If it's possible, kindly trying the game once more and recording a video of the issue. This additional step will greatly assist us in conducting a more thorough analysis to identify the root cause.
Your assistance is highly valued. Thank you so much! :)