Coral Island

Coral Island

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Deputy Dawg Jan 16, 2024 @ 1:07pm
Automatic Chest bug [UPDATED 18th Jan]
The automatic chest doesn't always refill the artisan machines overnight. When I go into the shed and check what products have been made overnight, I often see empty artisan machines, even though the auto chest is full of crops, fruit etc.

I have to interact with the auto chest to "wake it up", and only then does it refill the machines and put the fresh artisan products into the auto chest storage, ready for collection.

I've seen this on multiple occasions, so it must be a fairly common issue

UPDATE... Since putting up this post I have been carefully monitoring the behaviour of the auto chest machines in my three sheds. The auto chests have been working as intended over the past 4 or 5 in-game days, and they've been supplying the attached artisan machines in the usual way.

So if Rachma from Stairway reads this, I think you can close this case for now.

Thanks
Last edited by Deputy Dawg; Jan 18, 2024 @ 12:27pm
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Showing 1-4 of 4 comments
Powerferret Jan 16, 2024 @ 2:24pm 
It might also be related to the bug that makes artisan machines stuck on 100% that can't be collected unless you reload the game.
Rachma_Stairway  [developer] Jan 16, 2024 @ 6:56pm 
Originally posted by Deputy Dawg:
The automatic chest doesn't always refill the artisan machines overnight. When I go into the shed and check what products have been made overnight, I often see empty artisan machines, even though the auto chest is full of crops, fruit etc.

I have to interact with the auto chest to "wake it up", and only then does it refill the machines and put the fresh artisan products into the auto chest storage, ready for collection.

I've seen this on multiple occasions, so it must be a fairly common issue

Hello!
Thank you for your time to send us this report.
May we ask, do you happen to have any recorded video or screenshot of the issue?
Since different bug issue may require distinct solutions, and visual evidence will greatly assist us in identifying and addressing the specific issue you're facing.

Furthermore, can you send your save file and video of that issue so we can take a closer look.
Kindly send it to Support@Stairwaygames.com
You can write 'Requested Save File - Steam Discussion - [Steam username]' in the subject. Thank you!
Deputy Dawg Jan 17, 2024 @ 4:26am 
Originally posted by Rachma_Stairway:
Originally posted by Deputy Dawg:
The automatic chest doesn't always refill the artisan machines overnight. When I go into the shed and check what products have been made overnight, I often see empty artisan machines, even though the auto chest is full of crops, fruit etc.

I have to interact with the auto chest to "wake it up", and only then does it refill the machines and put the fresh artisan products into the auto chest storage, ready for collection.

I've seen this on multiple occasions, so it must be a fairly common issue

Hello!
Thank you for your time to send us this report

Hi Rachma

Unfortunately I am unable to send a video recording. However, I will monitor the issue over the next few days, to double check that it is still occurring. If the problem is still happening, I will let you know, and forward a save file to you at Stairway.

However, if I don't see it happening, I will update you here in the Steam Discussions Forum.

Thanks
Rachma_Stairway  [developer] Jan 17, 2024 @ 3:27pm 
Originally posted by Deputy Dawg:
Originally posted by Rachma_Stairway:

Hello!
Thank you for your time to send us this report

Hi Rachma

Unfortunately I am unable to send a video recording. However, I will monitor the issue over the next few days, to double check that it is still occurring. If the problem is still happening, I will let you know, and forward a save file to you at Stairway.

However, if I don't see it happening, I will update you here in the Steam Discussions Forum.

Thanks

Hi! Thank you for your prompt response.
Yes - If it's possible, kindly trying the game once more and recording a video of the issue. This additional step will greatly assist us in conducting a more thorough analysis to identify the root cause.
Your assistance is highly valued. Thank you so much! :)
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Date Posted: Jan 16, 2024 @ 1:07pm
Posts: 4