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Could you share the details of this issue along with your save and backup files with us?
You can find the files by following the steps in our guidelines here:
https://steamcommunity.com/app/1158160/discussions/0/4407417406453213506/
Once you have the files, please send them to support@stairwaygames.com with the subject:
"Steam Discussion - DOG IS MISSING - [Your Steam Username]"
Any videos or screenshots related to this issue would be helpful if you could include them too. We'll look into it—thank you! 🙌