Can't interact with BonBon

[hoopylorax]

...And now he is in the Animal shelter play yard. Poor, homeless BonBon.

[Rachma_Stairway]

Hi! I'm so sorry to hear that. Poor BonBon. 🙇‍♀️
May I ask if BonBon is your pet?

If so, the devs have been informed about the issue and are currently working to fix the pet issue.
Hopefully, it can be fixed soon so you can interact with your pet again. Thank you!

[Mali]

I'm having the same issue, and no, BonBon isn't my pet. It's almost as if there's a bug creeping through the game, slowly making things glitch as it goes.
I first noticed it with my pet (Bast), then the Winter Festival vendors, then BonBon... I'm almost afraid to play my current game in case playing is what is spreading the bug! (Almost - but I may start a new game because I love this game so much! Honestly, I'd fallen out of playing for a long while and this is the game that brought me back! Thank you!)

[hoopylorax]

Originally posted by Rachma_Stairway:

Hi! I'm so sorry to hear that. Poor BonBon. 🙇‍♀️
May I ask if BonBon is your pet?

If so, the devs have been informed about the issue and are currently working to fix the pet issue.
Hopefully, it can be fixed soon so you can interact with your pet again. Thank you!

BonBon is Anne and Paul's dog, the fluffy brown one that the player can usually interact with. I stopped being able to interact with him a few days ago, and he now randomly pops up in weird places. I can still interact with other NPC's pets like Taco and Peanut and Butter, but I cannot with BonBon. I do not have a pet, yet. I am playing on PC, through Steam, and I'm on the most current version.

[Sooszy]

I have the same issue. I can no longer interact with Bonbon. The problem with Bonbon only started recently. I have the winter festival shop problem too :-(

[Iaveina]

Can confirm, BonBon isn't my pet but I can't interact with him :(

I can interact with Taco, I haven't tracked down the cats yet to see if I can interact with them!

[Rachma_Stairway]

Originally posted by hoopylorax:

BonBon is Anne and Paul's dog, the fluffy brown one that the player can usually interact with. I stopped being able to interact with him a few days ago, and he now randomly pops up in weird places. I can still interact with other NPC's pets like Taco and Peanut and Butter, but I cannot with BonBon. I do not have a pet, yet. I am playing on PC, through Steam, and I'm on the most current version.

Hi! I'm sorry! My bad, I thought you mentioned one of the adoptable pets. 🙇‍♀️
If you happen to be able to replicate this issue again, can you please send us some video? This will help us to recreate your exact steps on our end.

You can send the video of the issue and your save file to [e-mail]
Kindly write 'Requested Save File - Steam Discussion - [Steam username]' in the subject. Thank you!

[Rumpelcrutchskin]

Same, can`t talk to BonBon anymore.

[AltheaWolf]

Can confirm this is happening in my game since the last update

[Honey]

Also no BonBon love for me, I can still talk to Taco, Peanut and Butter, however

[km]

I also cannot interact with BonBon all of a sudden, but Taco and the cats are fine.

[Rachma_Stairway]

Hello everyone! To help us investigate and fix this issue, could you share a screenshot or video that shows you can't interact with BonBon? Could you also share your save file so our team can take a closer look?

You can send the video of the issue and your save file to [e-mail]
Kindly write 'Requested Save File - Steam Discussion - [Steam username]' in the subject. Thank you so much! 🙂

[could.we.not]

ok i thought it was just me. ever since the newest update, i can interact with the pets inside the community center but i don't get talk options for the outdoor pets like bonbon and taco (and peanut and butter)

edit- just saw in their discord that this is being addressed- thanks!