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It seems that the dev team is taking notes of it but they have not communicated when this issue will be resolved.
Hello! Thank you for your report. We sincerely apologize for the crash issues you encountered.
Could you please describe what you were doing in-game just before the crash issues occurred? May I ask which platform you’re currently playing (Steam PC/Deck)?
Thank you!
Hi! Yes, yes. Our team is aware of this crash issue and currently still fixing it. Thank you for your understanding, and I'm sorry for the inconvenience.
Hi! I'm sorry for the crash issue you experienced. Can you tell us if the crash issue happens when you just walk without interacting with anything?
Did you receive any crash logs after it happened?
If so, can you please share the crash log and save file with us?
If you're playing on Steam PC, you can access the crash log under this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file), and the save file is on the Saved folders too, but inside the "SaveGames"
You can send the files to Support@Stairwaygames.com and write 'Requested Save File - Steam Discussion - [Steam username]' in the subject. Thank you!
Hi! I'm really sorry this happened to you, and thank you for your report.
Did you receive any crash logs after the crash happened?
If so, can you please share the crash log and save file with us?
You can access the crash log under this file path if you're playing: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file), and the save file is on the Saved folders too, but inside the "SaveGames"
You can send the files to Support@Stairwaygames.com and write 'Requested Save File - Steam Discussion - [Steam username]' in the subject. Thank you!
Please check out the new hotfix for updates and improvements: https://store.steampowered.com/news/app/1158160/view/4123679333874151023?l=english
Thank you for all of your reports and patience!🙂