Troubleshooting FAQ

[Assemble_Xer0]

Roadwarden!
Please find below a small overview of useful tips, tricks and common workarounds when you cannot solve the case, or simply ran into some technical difficulties.

Before reporting any kind of bugs and/or problems you might have encountered, please check if your system at least meets the minimum requirements, as well as all drivers on your system are up to date.

I am running Windows 10, however, what can be done when the game is not properly loading up/not starting?

• Please check, if you have respective administrative rights in your Windows user account, including reading and writing rights. Easiest way would be simply running Steam and Roadwarden as administrator.
  
  • To do so, simply head to your installation path of the game and run the game-.exe as adminstrator, by right-clicking on it and selecting this option from the dropdown menu. By default: C:\Program Files\Programme\Steam\steamapps\common\Roadwarden
• Please check, if there is an Anti-Virus (BitDefender, Avast, Norton, just to name a few) program possibly intervening and preventing the game from properly running/starting up.
  
  • Simply set exceptions in your respective program. Same counts for additional Firewalls and or Proxies.
• In rare cases, it might also happen, that not all game files are properly downloaded and/or installed, causing missing or corrupted files, that prevent the game from properly loading up.
  
  • You can easily get those files, without the need for a full uninstallation and re-installation:
    
    • Simply head to your steam client’s game library, search for Roadwarden, right-click on it and select ‚properties‘. Switch the tab in the newly opened pop up window to ‚local files‘, and select the option ‚check integrity of game cache‘.
      
    • This will check all your game files, if there are some missing or corrupted and will repair those files, if there are any.
      
    • Please be aware, this might take a few minutes.

My game becomes unresponsive and even lags/freezes from time to time. What can be done?

• First of all, please check, as mentioned above already, if you are running a supported OS and you meet at least the minimum requirements.
  
• Additionally, when all applies accordingly, please check if your system is up to date.
• Check, if you are running the latest graphic card drivers, your Windows is up to date and check for possible additional software you need in order to run certain hardware/peripherals and if respective updates are available and apply does accordingly.

My mouse cursor is lagging, and/or FPS-drops are occurring. What can be done?

There are many ways to get this sorted all by yourself, but thanks to the community we could pinpoint this to G-sync. Therefore, there are many things you can do and try, that players have provided to us and you should definitely give a spin:

• In the game's settings simply play/launch the game in "windowed" mode, rather than "full screen"
  
• Disable G-Sync and check if this helps
  
• If you do not like to disable G-Sync, you can also set exceptions, as follows:
  
  • Open the "NVIDIA Control Panel"
    
  • Click on "Manage 3D settings"
    
  • Click on "Program Settings"-tab
    
  • Click on the dropdown and look for "Roadwarden". If it's not in the list then click Add and select it manually.
    
  • In the settings change the "Monitor Technology" to "Fixed Refresh"
    
  • Click "Apply" to save all those changes accordingly.

The game is not starting properly on Steam Deck. What can I do?

If the game is not properly starting up, please do following:

• Go to "Roadwarden" in your Library
  
• Go to "Properties" -> "Compatibility"
  
• Switch on "Force the use of a specific Steam Play compatibility tool"
  
• Choose "Proton 7.0-4" from the drop down list
  
• Start the game
  
• After this process and after starting the game once, you can also disable the compatibility mode again and it will still work.

Important notice:

Please be aware that you can also post any kind of problem that cannot be sorted or is not covered in this FAQ here within the Steam Community Hub.
Together with the solo-developer Moral Anxiety Studio/Aureus, we are trying to be around frequently and as much as possible, however, we cannot promise to reply to every single comment.
Thank you for understanding!