gamecrash if i start a new game...?

[knackfred]

Whatshould i do? local dates are clean...

[Artificer Jan | Lead Designer]

Hi, I'm very sorry to hear that. I've informed the support guys, someone should pop up here soon so they can get more information from you and figure out what's wrong.

[76561199498503505]

Hello!
Could you provide us with a log so we can get some more insight on a potential cause of the issue?

Logs and save files can be found in the following location:
%userprofile%\AppData\Local\Showgunners\Saved

You can go ahead and send us the whole folder if that's more convenient for you.

[knackfred]

Ursprünglich geschrieben von Artificer Kamil | QA Lead:

Hello!
Could you provide us with a log so we can get some more insight on a potential cause of the issue?

Logs and save files can be found in the following location:
%userprofile%\AppData\Local\Showgunners\Saved

You can go ahead and send us the whole folder if that's more convenient for you.

On which way u wanne have the save and log-files?

[76561199498503505]

You can go ahead and send the files via mail at [e-mail]

Hope we'll get all of this sorted out soon!

[Sound Zero]

Mine won't start either, but I'm Geforce Now, so I have no access to the logs. I have been trying to play all day, since the last update, the game updates but then immediately gives an error. Says please try to play again.

21 tries later, still not working.

[76561199498503505]

Ursprünglich geschrieben von Ghostmane:

Mine won't start either, but I'm Geforce Now, so I have no access to the logs. I have been trying to play all day, since the last update, the game updates but then immediately gives an error. Says please try to play again.

21 tries later, still not working.

Could you please try and delete the title and then install it again from the scratch?
Updating may not be fully compatible with your device/service.

[Sound Zero]

Ursprünglich geschrieben von Artificer Kamil | QA Lead:

Ursprünglich geschrieben von Ghostmane:

Mine won't start either, but I'm Geforce Now, so I have no access to the logs. I have been trying to play all day, since the last update, the game updates but then immediately gives an error. Says please try to play again.

21 tries later, still not working.

Could you please try and delete the title and then install it again from the scratch?
Updating may not be fully compatible with your device/service.

No. Because that isn't how GeForce Now works. I cannot do anything but click launch. Are you a developer? If so, how do you not know how it works? You guys put the game on that platform.

If you aren't a developer, then YOU can't help. Anyone playing on GeForce Now cannot manipulate files in any way.

Not trying to be rude, but if you don't know what you're talking about...please don't respond.

I bought the game a week ago, still have not been able to play it. According to various sources, Reddit and GeForce Now forums, no one on The GeForce platform Now platform is able to play the game.

[76561199498503505]

Ursprünglich geschrieben von Ghostmane:

Ursprünglich geschrieben von Artificer Kamil | QA Lead:

Could you please try and delete the title and then install it again from the scratch?
Updating may not be fully compatible with your device/service.

No. Because that isn't how GeForce Now works. I cannot do anything but click launch. Are you a developer? If so, how do you not know how it works? You guys put the game on that platform.

If you aren't a developer, then YOU can't help. Anyone playing on GeForce Now cannot manipulate files in any way.

Not trying to be rude, but if you don't know what you're talking about...please don't respond.

I bought the game a week ago, still have not been able to play it. According to various sources, Reddit and GeForce Now forums, no one on The GeForce platform Now platform is able to play the game.

Not going to flex or trade jabs, I'm here to help.
Showgunners has not been released to GeForce Now. The service itself uses the official release platforms and supports the titles independently, so our support is strongly limited here.
Despite that, we've reached out to GFN and were able to get a possible cause of the issue.
It seems like the service did not register the patch release which results in the title not being properly supported at the moment.
The problem has been addressed, and should be fixed shortly on the GFN end.

I'm sure you'll be able to experience Showgunners really soon there :)