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We're sorry to hear you're having this issue.
Can you please try the following:
- Unplug the controller
- Launch the Steam client and click the controller icon at the top right to enter Big Picture Mode
- Go to Settings > Controller Settings and make sure that "Playstation/Xbox/Generic Configuration Support" are all toggled on.
- Then simply plug your controller and retest the game
Get back to us when you can.Regards,
Team17 Support
Thanks for trying those steps.
Are you using the big picture mode at all?
Have you changed any key binds at all in the settings?
Are you using it wirelessly or plugged in? Can you please try both?
Get back to us when you can.
Regards,
Team17 Support
2. No, I also tested by resetting it to default
3. Both
Still do not work
Can you please try using the normal mode and not the big picture and see if the issue continues?
Is the Switch pro configuration also turned on in the settings?
Can you please check the big picture settings as well as desktop ones?
Have you at all enabled the Nintendo button layout? Can you please enable or disable depending on if you have or not already and test?
Get back to us when you can.
Regards,
Team17 Support
2. Yes
3. Yes
Still doesn't work.
Thanks for confirming that for us.
Do you have any other controller that you can test the camera with at all?
If not, can you check whether the camera works correctly with the keyboard & mouse?
Does the button work correctly in other games?
Get back to us when you can.
Regards,
Team17 Support
Thanks for your reply.
We've passed this across to the team for further investigation.
Apologies for any inconvenience this may cause in the meantime.
Regards,
Team17 Support